Job Summary
Can you be a great ambassador for our brand? Are you cool under pressure and able to communicate with business owners, members of the public and a host of specialist support companies? Do you thrive on delivering outstanding customer service?
We're looking for a full-time member of staff to be a receptionist at two of Seneca Property's buildings in Manchester; 49 Piccadilly and 55 Princess Street
It's a great opportunity for the right people. Some of the duties you'll undertake are as follows:
- Assisting the Centre Manager with the day to day running of the site
- Building customer relationships by delivering outstanding service
- Ensuring our centre is presented to a high standard, all day, every day, through proactive inspections and audits
- Working closely with the Sales Team to maximise revenue
- Showing prospective clients around the building and understanding their challenges
- Meeting, greeting and directing visitors, couriers, suppliers and contractors in a professional manner
- Managing meeting and conferencing room bookings and assisting clients throughout their events
- Handing customer enquiries promptly and professionally, and solving any problems that arise
- Making sure the centre is a safe place to work in and to visit
Job Type / Category
The flexible workspace industry has proven how popular it is with companies - both during the pandemic and through the recovery. Small and growing companies love the flexibility of our space and the many additional services we can offer. The popularity of our centres means we need more people to join our growing business.
The working hours are typically 0830 - 1730, Monday to Friday.
The salary quoted will be pro-rata dependent on contracted hours.
Required Education, Skills and Qualifications
- You must have experience of working in a customer-facing role in a busy commercial environment
- You'll need to be a confident communicator, able to converse naturally in person or on the phone
- Good working knowledge of MS Office applications such as Outlook, Excel and Word
- Ideally, you'll live within easy commute of Central Manchester
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 10/05/2024
Reference ID: ACM/MAN