Fundraising Development Manager

Contract type

Permanent

Location

Whittington / Hybrid

Hours

37.5 Full-time

Annual salary

Starting from £43,500 with the ability to progress to £50,000

Reporting to the Head of Fundraising, the role will lead an ambitious relationship fundraising team to deliver our strategy. Responsible for events, community and corporate fundraising, in memory giving, major donors and trusts and foundations, the role will lead, develop and support the fundraising team to grow our income.

The role of Fundraising Development Manager is integral to the development and delivery of the income generation strategy, and forms part of the fundraising senior leadership team. Supporting the Head of Fundraising, the role will focus on growing income, improving ROI, increasing lifetime value and supporter engagement.

In 2023, St Giles Hospice celebrates 40 years of caring for local people and their families and coincides with the launch of our 3–6-year strategy. With ambitious plans to grow our income and reach, the role of Fundraising Development Manager will shape and deliver the fundraising growth strategy as part of the Income Generation Directorate. The role will focus on championing the value and importance of supporter experience and processes to help deliver a supporter focussed, data driven strategy.

The role will identify opportunities to cultivate and grow existing fundraising streams whilst looking to improve ROI and retention of our supporter base. Understanding the importance of capturing donor motivations and using a Fundraising CRM system to record and analyse data is crucial. The role will work towards improving efficiencies and streamlining processes in line with the strategy.

With excellent communication skills and creativity, the role will lead on collaborations across multi-disciplinary teams. The Fundraising Development Manager will work closely across the Income Generation Directorate and beyond to champion the work of the hospice and increase supporter’s lifetime value through connecting fundraising to the work of the hospice.

The Fundraising Development Manager forms a significant part of the fundraising senior management team and will act as a deputy for the Head of Fundraising when required.

Knowledge and experience

Essential

· Experience in a senior management post, successfully and strategically leading teams with individual workflows, KPI’s and targets concurrently to hit development and financial targets.

· Demonstrable experience in successful budget and financial management across a range of different income streams including forecasting income and ROI at campaign level

· Meeting and exceeding targets, both personally and through others.

· Excellent relationship building and networking skills – experience at presenting to various audiences.

· Strong planning, organisation, and project management skills.

· Strong administrative and IT skills.

· Development and successful implementation of multi-faceted supporter care journeys to ensure maximum donor potential and retention.

· A clear understanding of the importance of ensuring data integrity is maintained and data protection laws (GDPR) are adhered to, and the impact issues such as consent can have on direct marketing activities

· Understanding of data management tools/CRM systems. Donorflex would be advantageous

· Demonstrable experience in data analysis to support the delivery of actionable insights and data strategy recommendations alongside wider charity benchmarking and trend analysis.

· Excellent analysis and evaluation skills and can interpret results and insight into a range of options for how to move forwards

Values

Exhibits our hospice values and behaviours

Skills

Essential

· Ability to lead with honesty, integrity, and care.

· Be able to develop, empower and delegate effectively to achieve change and generate a positive, inclusive, workplace.

· Be accountable for actions and bring creativity and innovative ideas to inspire and motivate others.

· Be active in the creation and delivery of the Hospice strategy for the benefit of patients, staff, and our local community.

· Ability to collaborate cross organisationally.

· High levels of interpersonal and communication skills and confidence in dealing and negotiating with a wide range of internal and external stakeholders.

· An ability to deal with sensitive matters with tact, diplomacy, and discretion.

· Highly collaborative and contributes effectively to a team environment and culture.

· Excellent written and oral communication skills – with the ability to interpret complex information across a range of activities or areas and communicate effectively to a wide range of audiences and levels of understanding.

· Ability to be analytical when looking at results and make recommendations.

· Excellent planning, organisational and project management skills.

· Ability to make decisions with minimal supervision, to work on own initiative and accept responsibility.

· Ability to work under pressure, to tight deadlines and prioritise constantly changing, high volume workloads

· Proficient in Microsoft O365 operating tools such as word, excel, PowerPoint and Outlook.

Desirable

· Experience in using Microsoft Teams would be advantageous

Personal Attributes

· Empathetic

· Team player

· Able to work under pressure

· Collaborative

· Ambassador for St Giles Hospice

Other requirements

· Valid driving licence

· Eligibility to work in the UK

· Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Job Type: Full-time

Salary: From £43,500.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lichfield, WS14 9LH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Lichfield, WS14 9LH

Reference ID: 352