Fundraising Projects Officer (12 months FTC)

Summary

At Diabetes UK our vision is clear: to create a world where diabetes can do no harm. To turn this vision into a reality and reach even more people living with and affected by diabetes, we've launched an ambitious fundraising strategy aimed at growing our income.

Central to this strategy is the Fundraising Projects Officer, a new role within the Community and Events Team designed to drive innovation and efficiency across all of our fundraising activities.

This role will support and deliver cross-team projects that focus on enhancing our supporter experience, meeting donor demands and maximising lifetime value. It is a varied and exciting role that will work collaboratively with the team to lead targeted projects that benefit the entire portfolio.

The projects this role will deliver aim to boost average gifts, improve conversion rates and enhance supporter retention across our activities.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview Date First Stage: 11/12 April 2024
Interview Date Second Stage: 18/19 April 2024

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As the Fundraising Projects Officer at Diabetes UK, you'll play a pivotal role in driving income growth and efficiency through coordinating and delivering cross-team projects within the Community & Events Team.

Your responsibilities will span various fundraising activities, including virtual and in-person mass participation events, as well as supporting Third Party and Community Fundraising initiatives. You'll lead projects aimed at improving supporter experience, meeting supporter demands, and enhancing activation, average gift, and lifetime value metrics.

This varied role will involve working with event managers to develop engaging supporter journeys and ensuring projects stay on schedule and within scope. Your data-driven approach will inform project evaluations and recommendations, contributing to continuous optimisation and innovation across fundraising activities.

Additionally, you'll offer stewardship and fundraising support to participants, share sector insights and best practices, and liaise with key external stakeholders to ensure an unparalleled supporter experience from acquisition to stewardship.

Ideal Candidate

The ideal candidate will be highly organised, able to juggle multiple priorities whilst ensuring effective planning and communication. They will be experienced in project delivery - preferably in the fundraising sector - able to build project plans, meet deadlines and manage expectations.

Their solution-focussed and proactive attitude will contribute to the team's success, as they actively share knowledge and learning to enhance the overall fundraising portfolio.
With excellent communication skills, they will create engaging experiences for our supporters. They'll also have strong collaboration skills, working with others to deliver tangible results and build positive relationships internally and externally.