Project Support Officer

Role:Project Support Officer
Location: Based in our Suffolk or London office with hybrid working available
Salary: £144.45 per day
About the Role

To provide Project Support to the SZC Culture Lead, working closely with the Heads of Departments and wider Safety team, enabling the effective administration, planning, and organisation to support our clients Culture Strategy. This is a demanding post requiring excellent communication and organisational skills combined with pro-active approach to the diverse workload.

Principal Accountabilities

• Working as an integral part of a team contributing to team success, communications and a positive working environment
  * Provision of Safety Team Project Support activities, including:
  o Support directorate planning, liaising with individuals to co-ordinate updates and support data input
  o Monitor and assist with reporting of compliance activities and metrics
  o Keep track of governance process, ensuring relevant authors are aware of actions arising from key governance forums and essential project activities, ensuring actions are completed by deadline
  * Support general administrative duties as they arise, including:
  o Maintain and build relationships with key contacts and stakeholders, including respond to phone/email enquiries to/ from wide range of external parties etc
  o Maintain confidentiality of all commercial and personal information
  o Maintain data/records so that information is readily available and easily accessible on Teamcenter, SharePoint and other systems being used by the team
  o Provide/organise office services (such as reprographics, binding, formatting of documents, arranging meetings, travel/accommodation, hospitality)
  o Managing the flow of commercial processes between the technical functions and the commercial teams
  o Keep in touch with the team members when they are out of the office and report issues/ take actions for response
  o Take minutes in key directorate meetings, record actions and track to completion
  o Effectively use appropriate IT systems to facilitate the preparation of reports, statistics, presentations and other information for the portfolio

Knowledge, Skills, Qualifications, Experience

• Attention to detail and accuracy
  * Excellent stakeholder engagement skills
  * Ability to provide challenge and ensure individuals complete required actions
  * Experience in managing competing priorities and demands
  * Flexible integrated approach with the ability to multi-task and work on own initiative
  * Excellent organisational skills (flexible/organised/methodical)
  * Discretion - confidentiality when dealing with sensitive and personal information
  * Excellent communication/interpersonal skills notably with various levels of the organisation and externally
  * Previous team support experience
  * Experience with collecting data and tracking of key performance indicators or compliance activities
  * Experience of collating and presenting information
  * General administrative/secretarial knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems)
  * Use of Outlook or similar diary/email application; Microsoft Office - Word, Excel, PowerPoint
  * Previous experience in the energy industry desirable
  * Experience/Interest in Organisation Culture or Safety Culture, behavioural initiatives or performance improvement