Company

David Lloyd LeisureSee more

addressAddressEdinburgh Newhaven Harbour
type Form of workPermanent
salary Salary£50,000-£55,000 plus bonus
CategoryCustomer Service

Job description

Would you like to join the largest Health and fitness operator in Europe, working with a passionate driven team with the will to win?

At David Lloyd we are enjoying a sustained period of growth which will see us open amazing new clubs in the UK and Europe. Our General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. 

As a General Manager you will lead a member driven service through inspiring leadership, and look for opportunities to increase profit and participation and generate new income for your club. 

Whilst always leading a culture of excellence, you will work alongside club support and your regional management team to share your knowledge and expertise to not only ensure ways of working, but create and implement club actions and improvements plans against key metrics to ensure our team members and members have the best experience 7 days a week.

So, what do you get from us?

As part of our management team, you will eligible to participate in the David Lloyd Club General Manager bonus scheme and also enjoy a great range of benefits including:

  • 33 days holiday (including Bank Holidays)
  • Private Medical Insurance
  • Free Club Membership* for you and your family 
  • Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
  • Unlimited 50% discount on food and drinks
  • Learning and Development Opportunities.
  • Wagestream App allowing you to be paid on demand
  • Benefits Suite

What do we need from you?

  • Several years experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility). 
  • Several years experience managing a large team of employees, including Managers. 
  • Experience of financial planning and management. 
  • Passionate about customer service. 

How will I be measured?

  • Achievement of Club profit and loss and balanced scorecard targets. 
  • Performance against our DL Clubs 6 Values.   
  • What members, team members or mystery members tell us about you and your team. 
  • Achieving compliance against all legislative and company audits.  
  • Key KPI’s to include % of Frozen members, Usage % Penetration of monthly members, Customer Satisfaction, In-club income per member and EBITDARR. 
  • Monthly club visits from Regional Manager and/or any other Club Support visitors. 
  •  Excellent communication and collaboration skills.
  • Inspirational leadership skills. 

Up for the challenge? We would love to hear from you! 

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.

Refer code: 2804055. David Lloyd Leisure - The previous day - 2024-02-15 21:06

David Lloyd Leisure

Edinburgh Newhaven Harbour

Share jobs with friends

Related jobs

General Manager

General Manager

Brunning & Price - The Falcon

Up to £52,000 a year

Warmington, Warwickshire

just now - seen

General Manager

The Clapham North

London, England

just now - seen

General Manager

Oakland Care

Kent, England

5 hours ago - seen

General Manager

Tonic Talent Ltd

£35,000 - £45,000 per annum

West Midlands, England

9 hours ago - seen

General Practice Assistant Manager

Reed Finance

£43,000 - £48,000 per annum, inc benefits

Norfolk, England

15 hours ago - seen

Assistant General Manager

Deverellsmith

£35,000 - £42,000 per annum

East Sussex, England

16 hours ago - seen

Dual Site General Manager

Welcome Break

£44 per annum

Hertfordshire, England

17 hours ago - seen

General Manager

Welcome Break

£35 per annum

Cambridgeshire, England

17 hours ago - seen

Assistant General Manager High Wycombe

Mandeville Recruitment Group

£27,000 - £32,000 per annum

Buckinghamshire, England

18 hours ago - seen

General Manager

National Trust

£55,000 per annum

County Down, Northern Ireland

18 hours ago - seen

Warehouse duty manager - General freight & perishables / DG

Heathrow Personnel

Middlesex, England

18 hours ago - seen

General Manager

Poundland

West Midlands, England

19 hours ago - seen

General Manager (FTC) - Activewear Brand - London / hybrid

Legacy London Recruitment Ltd

Salary negotiable

South East

20 hours ago - seen

General Manager

Lord Search And Selection

£75,000 - £85,000 per annum, negotiable

East Midlands

22 hours ago - seen

Deputy General Manager (Clinical)

Barchester Healthcare

Hull, Yorkshire

22 hours ago - seen

Deputy General Manager (Clinical)

Barchester Healthcare

Hull

22 hours ago - seen

General Manager, Care Home, Elderly Care, CQC, Lincolnshire, COR5808

Corriculo Ltd

£50,000 - £58,000 per annum

Lincolnshire, England

23 hours ago - seen

Deputy General Manager

Buzz Bingo

£26,000 - £32,000/annum + Employee Benefits, Remote GP, Wellbeing Apps and more!!

Poole, Dorset

yesterday - seen