Job Title: General Manager
Reports to: Chief Executive Officer
Direct reports: Front of House Manager, Head of Hospitality, Box Office Manager, Stage Door Keepers, Events administration staff
Appointed by: Interview Panel
Period of Appointment: 37.5 hours per week (evening and weekend working will be required)
Salary: up to £42.5k per annum (subject experience & qualifications)
Purpose of Role
- The General Manager will ensure the highest standards for all front-of-house operational and hospitality activities. The General Manager will also oversee the Box Office and Stage Door operations.
- Managing, motivating, and developing the staff within the theatre is crucial to the role, ensuring clarity of direction and delivery of business priorities through the implementation of the business' hospitality strategy, developed in collaboration with the CEO and Senior Leadership and Wider Management Teams.
- Working hours will require flexibility and will include evenings and weekends. The General Manager will be expected to undertake duty management shifts as required.
About You
- You'll be a self-motivated, engaging, and dynamic leader with significant experience in the theatre, music, or live entertainment space.
- Commercially savvy, enthusiastic, and capable of influencing others (including senior members of the team and third-party clients), you'll be energetic, proactive, results-focused, and creative in your approach.