Job Responsibilities:
- Monitor the daily operations of the business through direct reports in internal and external sales, marketing, finance and operations
- Set operational policies and budgets, delegating appropriate ownership
- Work collaboratively with the leadership teams in the other MCA Specialist Businesses to deliver a market leading MCA customer proposition
- Develop and implement business strategies with the long-term goal of profitable growth and customer retention
- Establish, review and improve operational policies and procedures
- Collaborate with colleagues across the RUBIX business, adopt best practice and leverage cross selling opportunities for customers
- Take responsibility for local communication plans
- Complete monthly 1 to 1 reviews with direct reports
- Drive the training agenda across all levels of the company, with support from RUBIX HR
- Take responsibility for succession planning across the company, to develop and support team members in their career ambitions and aims
- Support in all HR matters
- Oversee and provide training in the purchasing of overseas products and the development of relationships with suppliers
- Continue to drive the digital customer experience through product range growth, publicity, SEO and SEA
Skills & Experience:
- Results oriented with experience of improving profitability
- Excellent organisational and leadership skills
- Ability to communicate at all levels
- Exceptional analytical and interpersonal skills
- Proven problem solving skills
- Market and industry knowledge from working in industry for 5+ years
- Experience with developing business strategies and presenting those strategies for approval