General Manager

Stirlingshire Vending Ltd (SV 24-7) are recruiting for the exciting new role of General Manager. Circa £60k

About us

Following the recent acquisition by Lavazza Professional UK Ltd (the Business-to-business arm of Lavazza Group in the UK); Stirlingshire Vending Ltd is recruiting for a General Manager, reporting to the UK Market Head, who will lead and run this regional business (Sales, Commercial and Operations) and work on the integration agenda.

At Lavazza Professional, our goal is to fuel workplace productivity and wellness. We bring high performance vending technologies, Lavazza coffee heritage and new unattended retail solutions to offices and factory floors across the UK, partnering with some of the nation’s best loved brands.

Lavazza Professional are proud to be part of Lavazza Group’s “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2023 period, you can be proud to join a company dedicated to sustainability, innovation and employee development.

Responsibilities will include

· Acting as the leader and representative of the Scottish operating business both internally and externally, including clients, suppliers, prospects and the business community.

· Lead the engagement, development and management of the passionate local team through a period of integration into the ways of working of Lavazza Professional.

· Drive business growth from both existing and new business customers.

· Ensure continued excellence in service delivery of our operated services and technical maintenance.

· Maintaining positive customer relationships and managing an evolving product portfolio.

· Effective stakeholder management and relationship building, working with internal and external stakeholders.

We are looking for:

· Leadership – able to act as the local branch office / country leader within a matrixed organisation.

· Business acumen - ideally acquired in the OCS Coffee / Vending / Catering or FM sector in Scotland.

· B2B Sales and business development experience.

· Strong people management experience – demonstrable ability to effectively manage a large remote team.

· Strong customer centric approach to doing business, with extensive customer management experience.

· Demonstrable experience of leading change positively and a passion for continuous improvement.

· Knowledge and experience of managing budgets.

If you are the successful candidate during the selection process, an offer of employment will be subject to satisfactory pre-employment screening. This will include a Basic DBS check.

Please refer to the Background Screening Policy for further information which is available upon request.

Job Types: Full-time, Permanent

Salary: Up to £60,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Supervising experience: 5 years (preferred)
• Customer service: 5 years (preferred)
• Management: 5 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person