A commercially minded, experienced & hands-on sales / customer focussed individual with passion to deliver an outstanding customer experience. hybrid oprion 2/3 days working from home per week once training has been completed
Must be german spaeking as you will be liasing with german clients 25k-30k
Monday- Friday 8.30-5pm with the possibility of some hybrid work
This role has responsibilities in various areas as follows:
- Process inbound Sales requests: New & Existing sellers contact via email, web & phone to request help selling their equipment. Progress inbound requests with support of the internal specialist valuation team & maintain communication with sellers.
- Coordinate collections with 3rd party logistics provider: Where appropriate, arrange collection of the stock from the seller and transport to our warehouse for processing.
- Coordinate customer collections: Where stock has been transferred for our warehouse liaise with Buyers to agree collection or delivery and coordinate with external logistics partner.
Responsibilities include:
- Day to day contact with regular Sellers, maintaining relationships with key stakeholders.
- Triage leads from new Seller enquiries, decline sales when stock value is below an economic threshold.
- Active sales progressed in a timely manner with new Vendor & sale entry paperwork completed.
- Maintain a sales pipeline of leads being progressed.
- Communicate with Sellers to confirm product information required to process sales, collating information of systems.
- Sellers approve stock valuation & any minimum reserve prices that must be achieved.
- Resolve customer queries in advance of collection and update vendors where specifically required.
- Identify customer packing requests and coordinate with Logistics provider.
- Monitor unsold stock, ensuring entry into future sales and liaise with Seller to agree adjustments to reserve prices.
Person Specification
- Ideal: Good knowledge of a broad range of medical equipment but not essential
- Strong personal drive with a hands-on, detail oriented, analytical approach.
- Commercially minded with proven sales experience
- Strong organisational & problem-solving skills
- Strong relationship management skills
- Experience working in an international environment
Skills/Qualifications/Experience
- Extensive sales admin experience
- Fluent German
Acorn by Synergie acts as an employment agency for permanent recruitment.