We are looking for an experienced Project Manager to become a trusted member of our Global Specialty consulting practice within the wider Insurance Consulting and Technology (“ICT”) line of business who will play an important role in managing and facilitating the lifecycle of our projects working closely with the rest of the team and our clients.
The primary responsibilities of the Project Manger role will be to support the Global Specialty team in a project management capacity for both internal initiatives and external client consulting engagements as well as providing project management support to the Global Specialty management team. The Global Specialty team has a focus on networking and global coordination across ICT and WTW more widely, activities which the successful candidate will be expecting to get involved with. This role would suit somebody who enjoys working with multiple stakeholders on multiple projects and has outstanding organisational and communication skills.
As a Project Manager you will work beside some of the industry’s top thought leaders facilitating and implementing project solutions to challenges faced by the world’s leading insurers.
Your Main Responsibilities will be as follows:
- Project management of internal initiatives as well as external client consulting engagements
- Development of project plans, including resource models and budget estimates
- Project tracking and reporting, including the creation of project monitoring artefacts
- Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
- Build relationships internally and collaborate effectively on cross-functional teams
- Meet your billable hours goal
- Attending meetings and training sessions as appropriate
Excellence
- Manage a portfolio of both internal and external consultancy projects ranging in size and complexity
- Manage the setting and monitoring of Global Specialty management objectives
- Ensure the smooth, timely and efficient running of projects by promoting project management best practises and adhering to internal professional excellence guidelines
- Deliver and manage a detailed project plan including all tasks, budget and deadlines
- Deliver and manage a detailed resources plan including all tasks and deadlines
- Arrange and manage regular progress meetings within the team and client
- Liaise with the client and the client’s PM where required
- Anticipate issues that may affect delivery and devise solutions in terms of scope, resources
- and budget and follow the escalation process to resolve
- Implement an effective process to escalate issue both internally and to the client
- Prepare project initiation documentation (workshop/ project kick-off materials, project plan)
- Ensure accurate and timely project reporting (e.g. tasks, budget, issues)
- Undertake PMO duties including maintaining risk logs, change control and administration, task monitoring, resource monitoring, budget monitoring, and delivery
- Monitor inter-project dependencies relating to resource conflicts, systems capabilities and slippage/movement of milestones on projects outside of the programme on which our projects are dependant.
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Proactively manage changes in project scope and devise contingency plans
Clients
- Build and maintain strong working relationships with all levels including the c-suite with our clients.
- Attend external client meetings and deliver project management responsibilities
- Liaise with client PM team where required
- Prepare client-facing PM documentation e.g. project plan, project status reports, risks and issues lists, plan monitoring, fee updates, dashboards, PowerPoint presentations, etc.
- People
- Positively challenge all team members to ensure deadlines are met
- Work as part of an effective team supporting senior consultants in delivering successful projects for clients
- To acquire resources and coordinate the efforts of the team
- Liaise with project stakeholders on a regular basis including the client
Financial
- Develop, monitor and reforecast project budgets
- Contribute to client proposals (e.g. by carrying out cost / benefit analyses)
- Monitor team time recorded to ensure budget is adhered to and escalate inefficiency or potential over-run in a timely manner
- Set and continually manage project expectations
- Ensure appropriate billing to client is carried out for the project
The Requirements