Gp Administrator

Role: GP Practice Administrator

GP Practice: Penrhyn Surgery

Location: 2A Penrhyn Avenue, London, E17 5DB

Hours: Full time 37.5 hours (typically 9-5 but negotiable). Part-time is considered over 20 hours.

Pay: £12/hour and negotiable with an experience

The Benefits

• Competitive remuneration
• Excellent working environment with regular training and workshops
• 4 weeks annual leave (pro rata)
• NHS Pensionable income
• Occupational sick pay

Background

We are seeking an ambitious and dedicated GP Practice Administrator (experience is advantageous) to join our practice situated in Waltham Forest.

The role of our Administrator requires an individual who has a keen focus on detail and organisation.

Proficiency in EMIS, Microsoft Outlook ERS referrals and Patient Triage.

Main duties

• · To Support the staff in the reception and administrative side by doing Patient triage in morning rush hours.
• · To support the tasks by delivering timely referrals, and documentation management provided in the clinical system specific to patients as directed by the clinical team.
• · To support the introduction of any new methodology or systems upgrade.
• · To initiate and process electronic referrals.
• · To process patient correspondence using the current document management system,
• · To participate in coding patients' records in line with coding protocols.
• · Ability to work both within a team and independently.
• · Makes effective and considerate decisions but understands when to seek advice and guidance.
• · Excellent communication skills, both verbal and written
• · Able to deputise for the Administrative Lead as and when required.
• · Excellent organisational skills
• · Able to effectively manage and prioritise own workload.

We have a friendly and bubbly team that functions in a supportive and agile environment. Daily work is often fast-paced and therefore the ability to work under pressure, independently as well as part of multiple teams is an absolute must. The role is based on a site in Penrhyn Surgery, London.

In turn, the post holder can expect unrivalled support from practice management and leads who will help facilitate a successful career in General Practice Administration through close engagement, training, and learning & development. You will be part of a forward-thinking workforce that thrives on improving ways of doing things so that not only are the said objectives achieved, but also to experience work-life balance.

GP is a fun place to be whilst also being challenging, thus, providing the stimulation of professional personal development and achievement, in balance with employee wellbeing.

If you feel you are the person for this role, please get in contact with our team.

About the Practice

Penrhyn Surgery is a forward-thinking training practice of over 9000 patients. Our warm and friendly surgery is led by two GP partners, and doctors and has a diverse multi-disciplinary team consisting of nurses, pharmacists and health care assistants. The practice is also supported and managed by a strong and experienced team of managers, practice leads, admin and reception staff.

Person Specification

Qualifications/Education:

• GCSE (or equivalent) English and Maths

Knowledge and skills:

Previous Experience:

• Previous administrative / clerical experience, ideally gained within a healthcare setting.
• Experience with EMIS, ERS Referrals
• Track record of data / information management using computerised / paper-based systems
• Experience of dealing with members of the public either face to face or over the telephone

To be considered for this exciting role:

• Reception or customer care experience is essential.
• The person must be an excellent communicator both spoken and written.
• Must have PC skills will be able to use basic Word, Excel, and e-mail.
• Must be able to work within processes/procedures.
• Work effectively with colleagues as part of a team.
• A willingness to learn and progress with a ‘can do’ attitude.
• Previous experience of working in the NHS is welcome but not essential.
• The ability to communicate with a wide range of people in a kind, professional and caring way.
• Taking part in all mandatory training, annual appraisal, and continued education, learning and development.

If this sounds like you, do not hesitate to apply today!

To find out more about Penrhyn Surgery, please visit www.penrhynsurgery.co.uk.

We strictly operate an inclusive and diverse recruitment policy with view to attract the best talent for the advertised job post. We anticipate high interest for the vacancy but will keep a very open mind to ensure we recruit the best person for the role. If you do not hear from us within 4 weeks of the closing date, please consider your application as not being successful for shortlisting on this occasion but we thank you for taking an interest in our GP Practice and wish you all the best.

Work Location: In person

Application deadline: 22/12/2023

Job Type: Full-time

Pay: £12.00 per hour

Expected hours: 37.5 per week

Schedule:

• Monday to Friday

Experience:

• GP surgery: 1 year (required)
• NHS Primary Care: 1 year (required)
• EMIS: 1 year (required)

Work Location: In person

Application deadline: 25/03/2024