Gp Receptionist

Job Summary:

The Doctors Practice is looking for an energetic and driven Private GP Medical Receptionist to join our hardworking and friendly team. You will be working on the surgery’s front desk, providing an excellent reception service for patients.

Job Title: GP Receptionist

Location: Birmingham

Employment Type: Permanent

Salary: £12.50 per hour

Are you an experienced GP receptionist seeking a challenging and rewarding role in a new private GP clinic? We seek a highly organised and efficient individual to join our team as a GP Receptionist. Experience as a GP receptionist and familiarity with other relevant skills are highly preferable.

Responsibilities:

- Greeting patients and visitors warmly and friendly, ensuring they feel welcome and comfortable.

- Managing a busy reception desk, handling incoming calls, scheduling appointments, and managing patient inquiries.

- Maintaining patient records and ensuring accurate data entry.

- Coordinating and managing the flow of patients, ensuring efficient and timely service delivery.

- Assisting in coordinating medical tests and procedures, including liaising with laboratories and other healthcare providers.

-Managing incoming/outgoing post and processing letters. Dealing with and handling queries.

- Be able to book/cancel patient appointments, input patient data on the medical system, general administration duties.

- Maintain accurate computerised patient records, register new patients on to the clinical system, amend registration details, scan clinical documents and input clinical data accurately and in line with practice protocol.

- Handling confidential patient information carefully and adhering to data protection regulations.

- Providing administrative support to the clinic, including managing stock, ordering supplies, and maintaining office equipment.

- Collaborating with healthcare professionals, including doctors, nurses, and support staff, to ensure seamless patient care.

Requirements:

- Proven experience as a GP receptionist/ administrator

- Strong organisational and time management skills, with the ability to multitask and prioritise effectively.

-GCSE Math's & English Grade C or above or equivalent (Essential/Desired)

- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and external stakeholders.

- Proficiency in using computer systems and software, including Microsoft word, excel, and the medical system.

- A proactive and flexible approach to work.

- A high level of attention to detail and accuracy in all aspects of work.

- Empathy and compassion in dealing with patients, ensuring their needs and concerns are sensitively addressed.

- Be happy to undergo a DBS check or have a DBS certificate dated within a year.

The Surgery is open between 8.00am – 6.00pm, Monday – Friday so shifts will be a mixture of hours across the week with some early and some late (6.00pm) finishes.

Job Type: 2 full-time/part time permanent positions available.

Onsite parking • Interviews: To be held ASAP • Start Date: ASAP Job Schedule: • Monday to Friday Ability to commute/relocate: • Birmingham, B15 3TQ -reliably commute or plan to relocate before starting work (required) Work Location: In person/Office based.

Job Types: Full-time, Part-time, Permanent

Pay: £12.50 per hour

Expected hours: 25 – 30 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 20/05/2024
Reference ID: TDP2024