Graduate Support Consultants X10

Graduate Support Consultants x10

£24,000 - £27,000

Wolverhampton

We are recruiting NOW for a role that will commence on the 24th of June 2024.

You will be joining an established Microsoft Gold Partner (and a Great Place to Work winner) based in the West Midlands. Our academy programme is now in its 10th year, and we are proud to complement our years of knowledge with fresh thinking, future industry experts.

The world of Microsoft Dynamics 365, and its related technology is constantly changing, and we are "leading the charge" with technical know-how that is recognised across the globe.

Working with the latest product releases and development techniques we’re transforming the business processes of a wide range of manufacturers and distributors through business expertise and powerful technology. With customers ranging from large enterprises such as Coca Cola, Mars & PepsiCo, to numerous mid-sized organisations, it’s an incredibly rewarding workplace.

This role is for a Graduate Support consultant who will start with the fundamental product knowledge required to then progress into different areas. The role involves working directly with our customers to identify business needs and issues and then how best to solve them by implementing and developing new software systems to improve processes and achieve strategic organisational goals.

The training comprises of classroom sessions in the first months of employment and includes assignments where candidates are given a customer scenario to prepare and demonstrate so that they can enhance their soft skills. Alongside the classroom training there is access to Microsoft self-study learning material, on the job experience and the help of a personal mentor who’s already experienced in the role.

Skills profile:

• Analytical and research skills to help identify and understand the real problems facing a company, analyse documents and observe procedures.
• Critical thinking and evaluation skills, understanding how departments within a business are linked and common business practices.
• Natural curiosity along with the confidence to ask that extra question for clarification/deeper understanding.
• Problem solving skills along with the ability to be able to coordinate and collaborate with colleagues across the business to solve customer issues and recommend solutions.
• Top-notch written and verbal communication skills, so comfortable communicating with customers and colleagues at all levels of seniority
• The ability to understand and learn software and processes quickly and the willingness to continually learn and adapt as new product innovations are launched.
• Rocket scientist and maths genius-level skills are not required! The role really isn’t as technical as you might imagine.

Person Specification

Ideally a degree in Business Management or Information Technology but we’d also love to hear from those with other degrees and/or relevant work experience if this role sounds like a good fit!

Benefits

As you might expect, we offer all the usual company benefits including a contributory company Pension Scheme, Employee Assistance Programme, Paid Holidays, Private Healthcare & Life Assurance. But it doesn’t stop there! Our most recent academy graduates voted their top benefits as the free car parking, fully loaded drinks stations and hybrid working.

Still not sure?

Learn more about the working environment for when you are in the office. Yes, it has an X-box, pool table, massage chair (and more) for that all important down-time!

Apply Today!

If you’re passionate about technology and the business benefits it can deliver, want to work in an industry sector that never stops changing or growing and work for a company where the whole team is truly "in it together", apply today!