About The Role
Information Technology underpins almost every operation a business depends on! FDM is seeking the next generation of specialists to join our Technical OperationsGraduate Programme and fast track their way to a senior role, leading teams, while ensuring that critical business applications and services are available, maintained and protected. You will be at the centre of the team helping to reduce risk and protect the brands reputation.
On the FDM Technical Operations Graduate Programme, you will undergo industry recognised training before putting that into practice by working on projects with one of our industry leading clients. This programme will provide you with multiple future career opportunities ranging from Level 1 Service Desk or Security Operations Analysts, through to Level 2 Application or Production Support.
Technical Operations teams are an essential function to ensure that services are always running optimally and are ready to spring into action when things go wrong. Technical Operations is the perfect first role in IT, providing you with an in-depth view of business operations and how IT supports different business functions. There will be the opportunity to specialise in managing the systems that support specific departments alongside developing knowledge on how IT services are responsible for delivering value to business users and clients.
About You
- Degree level qualification (2:2 or higher)
- Excellent communication skills
- A problem solver who thrives under pressure
- Demonstrable interest and desire to work in technology
- Commitment to at least two years of further employment with FDM upon completion of training period
- The right to work in the UK
- The chance to gain a professional qualification in ITIL v4 Foundation
- Opportunity to develop a wide range of cross-functional skills and specialisms
- Provides the foundation for a wide range of potential future career pathways
- Training is provided by industry experts, covering both technical and professional skills, to ensure you are job-ready
- Ongoing career support throughout your entire FDM journey including continued professional development, mentoring and networking events
- Chance to launch a career in one of the most in-demand tech fields
- A full-time contract with a salary from day 1 of training
About Us
Diversity and Inclusion
FDM Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.