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Salary"The world is yours with Melia"
Joining Melia Is to embark on a journey without borders because the possibilities of growing and training are endereless. It is to know that the word is jours and that you can work in many countries. And all with the feeeling that you are part of a big family
INNSiDE Manchester: The cosmopolitan place to be in one of Manchester’s liveliest districts
Contemporary architecture, avant-garde British style and a dash of Spanish warmth and friendliness combine to perfection in a city hotel in one of Manchester’s most dynamic and lively districts. Surrounded by restaurants, museums, boutiques and theatres that perfectly reflect the vibrancy and excitement of this amazing city. Designed for enjoyment and relaxation, this is the perfect place to fall in love with the city.
** Salary package: FROM £24,750 // Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
Groups & Events Sales Executive
Mission: Manage group price requests for accounts assigned to the M&E, BT and Travel Agent sales network and from centralised MICE channels (meliapro.com and CVent), responding to each request within the time limits defined by M&E to generate group business for the hotel.
Responsibilities will include, but are not limited to
- To Ensure appropriate follow-up for all budgeted leads with both the hotel and the client to convert as many groups as possible.
- Provide hotel information such as technical sheets, brochures, promotional packages, etc. to clients and accompany them on hotel site inspections.
- Receive and attend to all group requests that come from Account Managers and centralized channels, responding to them as required by standards and within the time period defined.
- Implement the price quotation process applying the standards and tools for each group or event request based on the customer profile, their needs and their language. Monitor price quotes based on whether they are sent direct to the customer or through the Account Manager.
- Encourage site inspection for potential groups to increase the chances of conversion. Coordinate site inspections with hotels and clients and follow up with hotel on the results of the visit.
- Give visibility to sustainable attributes in the customer relationship (under the instructions of the marketing & branding department)
What we are looking for?
- Degree in Tourism, Hospitality or similar
- Fluent in English. Additional Spanish and Italian would be preferable.
- Excellent personal presentation.
- Great ability to communicate and negotiate
- Knowledge of PMS Opera Cloud and Focus tools.
- Availability to travel.
The successful candidate must already have eligibility to work in the UK.
Because belonging to the great Meliá family is being VIP
- Holidays: 28 days’ holiday including 8 public holidays
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
At Meliá we are all VIP
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
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