Guest Service Assistant

At Holiday Inn Manchester West we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.

The Exciting Opportunity**

The position of Guest Service Assistant - Food & Beverage Team has become available at Holiday Inn Manchester West. Reporting into the Guest Service Manager, you will be responsible for serving guest's in our bar & restaurant, room service delivery and ensuring all guest request and needs are met. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.

Where Will You Be Working?**

Holiday Inn Manchester West is situated just off the M602 and a 15 minute walk from Salford Central train station. Manchester City Centre is less than 2 miles away. We pride ourselves on investing in our people and delivering outstanding customer service.

What’s In It For You?**

People love to work with Redefine BDL Hotels because…

• We focus on health, wellbeing and our communities
• Our people are truly engaged at work
• There’s open, clear communication from the top
• We’ve got great career development opportunities
• There’s a culture of transformation and innovation

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;

• Discounted hotel room rates for you AND your friends and family that will make you really popular!
• Incentive programmes
• Flexible working arrangements because we know your life comes first
• Free meals on duty

What Are We Looking For?**

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of/with (insert desirable experience) is preferable but full training is provided.

The Bigger Picture**

Holiday Inn Manchester West is managed by Redefine|BDL Hotels; an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriot and Wyndham. At Redefine|BDL we stand out from our peers, transforming hotels to perform exceptionally.

So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!

Job Type: Part-time

Pay: From £11.44 per hour

Expected hours: No less than 4 per week

Benefits:

• Canteen
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Work Location: In person

Application deadline: 22/05/2024