Haemostasis Product Specialist

Company Information

Our client, recognised as a premier diagnostic supplier in the UK known for superior quality products, exceptional service, and reliability, is seeking a Haemostasis application specialist to enhance their team.

Role Overview

The Haemostasis Application Specialist provides comprehensive expertise and support for the implementation, utilisation, and troubleshooting of haemostasis-related diagnostic equipment and software.

Key Duties

-Conducting installations of new equipment, ensuring validation of routine and specialised assays, and generating comprehensive reports adhering to laboratory standards.

-Managing software upgrades, incorporating advancements in instrumentation and application enhancements.

-Implementing new assay protocols, offering training, support, and installation at customer locations throughout the UK and Ireland.

-Addressing troubleshooting inquiries after providing initial telephone support.

-Collaborating with the Haemostasis Technical Manager or Field Service Engineer on joint visits to aid in technical investigations necessitating Application Specialist expertise.

Person Specification

- BSc (Hons) degree in Biomedical Science or Similar

- Greater than 3 years' experience in a laboratory environment or Agenda for Change band >=6

- A good depth in haemostasis experience

- Technical and logical problem-solving capability.

- Reading and understanding of scientific and technical documentation.

- Full Driving Licence

- Experience of Haemostasis instruments

Package

-Competative package

- KPI bonus

-Company bonus