Head Concierge - London

Head Concierge - London
We have an exciting opportunity for a Head Concierge to join our highly successful team here at the our Charlotte Street Hotel. Your main priority will be to help run the daily operation of the concierge desk, overseeing all the arrivals and departures to the hotel, and manage all guest requests in an efficient and logical way.
This is a hands-on, management role and will suit someone who likes working with ambitious, friendly and hardworking people in a down to earth setting. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and assisting with the check ins and check outs. The Head Concierge also manages the team including luggage porters and Junior Concierge.
What we offerPerkbox - A team
member platform offering a huge variety of discounts and our reward and
recognition programWagestream
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An employee app to stream your wages before paydayPaid overtimeFlexibilityNo split shiftsCycle to work schemeUniform and meals
providedUniform dry cleanedDiscounted personal dry cleaningSocial events, wellbeing and team activitiesAward winning
training opportunities and career developmentFully funded English lessonsOne paid volunteering day per yearFirm...