Head of Change Portfolio

Job Introduction

Main Responsibilities 

• Lead the overall Change Portfolio planning processes, including forecasting future demand, financial forecasting and allocation, and supply (~resource) management.
• Ensure the Bank’s Change Portfolio is aligned to the Bank’s strategic objectives.
• Lead on executive and external reporting (e.g. ICC, ExCo, BRCC, Group, regulatory reporting) across the entire Change Portfolio.
• Lead on financial and resource management across the entire Change Portfolio
• Oversee and assure the delivery of a portion of the overall Change Portfolio, including:
• Review and challenge planned and in-flight change initiatives to ensure alignment to strategy, investment case, target architecture, and other initiatives in the Change Portfolio.
• Assess planned and in-flight change initiatives against change governance processes, standards, and best practice.
• Identify and drive any resulting remedial action, either in the change initiatives, the bank’s change processes and standards, the bank’s Change Portfolio management, or elsewhere.
• Collaborate closely with the change governance teams to drive the necessary improvements.
• Collaborate closely with broader UK technology compliance and assurance functions to ensure alignment and consistency.
• Collaborate closely with other change practitioners across the Bank e.g. IT Modernisation & Transformation team, Community of Practice leads etc.
• Through the above actions, help improve; a) the delivery of value from change initiatives through greater strategic alignment, standardisation, and use of best practice, b) management of risk within the Change Portfolio, c) the existing change processes and standards, ensuring they’re fit-for-purpose and enable the effective (and safe) delivery of Change at pace, and d) the Change Portfolio management capabilities, including effective use of tooling.
• Act as a culture flag bearer and transformation agent to create a more dynamic, flexible and business value led change team, culture, delivery processes, and ways of working.

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Deep experience in Change Portfolio management.
• Deep expertise of Change risk, governance, processes, and ways of working.
• Deep expertise in change delivery best practices.
• Expertise in agile ways of working.
• Indepth knowledge of how change affects skills, capabilities, processes, methods and workflows and the potential impacts to each of these areas through changes to ways of working.
• Effective stakeholder management; from business sponsors and technology leaders, to front-line colleagues.
• Proven track record of successfully managing business and technology change within a consumer facing large scale enterprise (preferably a Bank that has experienced change transformation). 
• Experience of working with multiple stakeholder groups in planning and managing the transition from project to business as usual. 
• Excellent verbal and written communication. 
• Strong attention to detail.

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. 

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers. 

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation. 

Check our Handelsbanken website for further information

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.  

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development. 
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.  

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process – just let us know by email uk_talent@careers.handelsbanken.co.uk. 

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

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