Head Of Curriculum And Quality Support - Human Resources

The Company  At Mindful Education we create award-winning online courses and apprenticeships which set a new standard in the digital delivery of education. We are specialists in blended learning, delivering flexible courses and apprenticeships with our partner colleges across the UK in accounting, management, business, law and Human Resources.   Our specialist in-house creative, digital and academic teams, including filmmakers, motion graphic designers and web developers, collaborate with subject experts to create learning solutions that are compelling, intuitive and engaging.  Our courses are media-rich, containing high quality video lectures and using motion graphics to bring concepts to life, alongside exercises, interactive case studies and analytical tools to further enhance the learning experience.  We are a friendly, innovative, hard-working education technology company, where people are valued and encouraged to contribute their ideas.   In 2021 Mindful Education was named Edtech Company of the Year at the Global Business Technology Awards.  The Role  We are seeking a Head of Curriculum and Quality Support to support the growth of Human Resource courses and apprenticeships delivered in partnership with our network of UK colleges and training providers.  Alongside internal operational responsibilities, the Head of Curriculum and Quality Support - Human Resources will be the main point of contact for partner delivery teams in the launch and delivery of accredited management and Human Resources courses and apprenticeships at levels 3 and 5.  Key Responsibilities  You will be expected to:  Review learner progress and achievement on an ongoing basis  Support tutors on the best use of our Virtual Learning Environment (VLE) and offer guidance and solutions to problems as they arise  Deliver tutor training sessions for partners on the best use of Mindful Education programmes  Respond to tutor queries and make campus visits when necessary  Draft, discuss and agree delivery calendars for the Human Resource courses and apprenticeships with partners  Deliver learner induction sessions  Monitor and respond to tutor and learner feedback to continually improve the learning experience   Attend internal and external progress updates and team meetings to agree operational needs as well as share best practice  Understand and articulate how Mindful Education solutions map to the published professional body learning outcomes, assessment criteria, and relevant apprenticeship standards  Keep abreast of awarding organisation and IfATE development and updates, including attending relevant events and webinars  Interact and work alongside colleagues within the Academic, Creative and Digital teams  Undertake other duties as reasonably expected  Skills and Experience  You must possess:  CIPD qualification at level 5 or above  Experience teaching Human Resources programmes at level 5 or above in a funded and regulated environment   Experience assessing Human Resources learning content at level 5 or above  Experience operating within external and internal quality assurance policies and procedures  Strong command of written English and an ability to present information concisely and effectively  Confidence to work independently and fit into a collaborative process  Ability to communicate across different stakeholder groups, including managers, curriculum leaders, tutors and learners  Passion for delivering excellent customer service  Group presentation skills and experience  Highly organised working style, with a strong attention to detail and an ability to set and prioritise tasks  Capacity to work within time-sensitive schedules and to deadlines  Confident working with spreadsheets and management information systems.  Desirable:  Member of CIPD  Experience with virtual learning platforms  Experience with collaborative software such as Google docs, Hubspot, etc