Head Of Data & Business Insight

Prospectus is delighted to be partnering with Starlight Children’s Foundation, in the recruitment of their new Head of Data & Business Insight. Starlight is the national charity for children’s play in healthcare. The charity supports children to enjoy the power of play to boost their wellbeing and resilience during treatment, care, and recovery from illness. Their mission is to enable all children in the UK to have their right to play protected and provided for when they are receiving healthcare – in or out of hospital. This is a pivotal role in the charity, in which you will capture and harness the power of information to help drive the organisation forward. This position is offered as a permanent, full-time role and will report to the Director of Finance & Organisational Effectiveness.
This is an exciting opportunity for an experienced, business-driven, and forward-thinking CRM professional to join the Leadership team at Starlight as Head of Data & Business Insight. Used to managing the big picture of Data, insight and IT in an organisation where evidence-based decision making is key, you’ll think creatively, find pragmatic solutions and be used to juggling multiple priorities in a fast-moving environment. With a real focus on Fundraising Data and Insight, though working closely with colleagues across the organisation, you’ll be skilled in being both supportive coach and critical friend, able to encourage and to challenge the thinking of those around you. As a member of the leadership team, you’ll role model efficient and effective working and the behaviours and values that are key to our success. You will have a real desire for effective working, looking to improve the efficiency of CRM systems and processes, as well as ensuring the charity has an efficient and secure infrastructure to support effective working across Starlight.
To be successful in this role, you will have demonstrable experience in using data to drive evidence-based decision making to grow fundraising income in a small or medium sized organisation. You will have solid experience of driving business results and of building business thinking in colleagues, influencing, and challenging as needed, together with substantial experience of working with and generating insight from high-volume databases within a fundraising environment. You should have strong experience in organisation wide efficient and effective data management, as well as experience in managing change projects, working alongside, and influencing key stakeholders to achieve the best outcome for the organisation. You will need to have a commitment to personal growth through self-awareness and self-management, together with good working knowledge and understanding of cyber security. You will need to enjoy being part of a small team where individuals thrive on working outside of their designated roles from time to time to get things done. Although not essential, experience of using Power BI / Power Query / DAX for data analytics would be advantageous.
To apply, please submit your CV and Supporting Statement explaining how you meet the requirements of the position in detail. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.