Head Of Group Operational Risk

• Newly Created Role
• Deliver assurance to the Directors and Executive Team
• Monitor and oversee NFU Mutual’s Operational Risk profile

This is a newly created role within NFU Mutual, where you will provide strategic guidance and leadership to manage, monitor and oversee NFU Mutual’s Operational Risk profile and ensure that the Company’s strategic and business objectives are aligned with its overarching risk appetite.

With 3 direct reports, you will lead a team of around 35 people who are responsible for Operational and Informational Risk, as well managing our Information Security and Data Governance. This role also acts as the Chief Information Security Officer (CISO for NFU Mutual Insurance Society, being the main point of contact for the PRA and FCA in all matters relating to Data Protection, Cyber Security and Information Security.

This is a Senior Leadership role within NFU Mutual, providing strategic guidance to the business, designing appropriate and robust Operational Risk frameworks as well as the group’s Crisis Management strategy.

As an experienced Head ofOperational Risk in a Group setting, you’ll have managed large teams in complex organisations. This is highly likely to have been in an Insurance or Wealth Management setting and with responsibility for Information Security.

You’ll be able to demonstrate proven experience in cyber security governance processes, policies and frameworks coupled with comprehensive knowledge of control principles and practices and familiarity with UK security standards.

In previous roles, you will have designed, implemented and embedded Risk Strategy programmes, using your knowledge of the regulatory bodies such as the ICO, PRA and FCA.

It also goes without saying that you will have worked closely with boards and executive teams, with the ability to influence at this level, providing assurance and strategic guidance to various committees, groups and business critical programmes.

Keys Skills That we are looking for: -

• Risk Strategy Programme Design
• Leadership of large Operational Risk teams, in a large insurance or wealth management setting
• Strong Regulatory knowledge for ICO, PRA and FCA rules & Guidelines
• Board Level Stakeholder Management
• Strategic Planning

Certification

This role is subject to certification. Certification applies to key roles within the organisation that meet set criteria defined by our regulators.

Certification is an internal process undertaken in line with regulatory requirements that is to be in place on appointment and annually thereafter.

Certified Function
This role is subject to certification for NFU Mutual Insurance Society Ltd due to being identified as:

Material Risk Taker
A person whose professional activities have a material impact on the firm’s risk profile

Manager of Certified Employees
A person who manages or supervises a Certified employee.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• Salary – upto £170,000
• Annual bonus (up to 40% of salary)
• Car allowance of £9,500
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance family cover
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Health screening
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.