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SalaryWe are looking for an experienced Head of Operations to work for this incredibly exciting and growing global business/brand that spans a number of areas such as motorsports and fashion. This is a young company that is growing rapidly and will provide the opportunity to be part of something big and to have the chance to actively shape it.
As the Head of Operations your role will involve managing the day to day operations of the office, managing the team of 4 and overseeing all the operations for worldwide high-class events. In relation to the events you will be responsible for spearheading the planning, coordination, and execution of all events hosted by the company and leading the day-to-day operations of the team. The ideal candidate is a proactive person with a proven track record of ops and success in event management who thrives in a fast-paced, dynamic environment and has the ability to adapt quickly to changing priorities and deadlines.
Key Responsibilities:
Operations and Event Execution:
- Oversee all aspects of event logistics.
- Coordinate with internal and external stakeholders to ensure all event components are delivered on time and within budget.
- Manage onsite event operations, troubleshooting any issues that may arise and ensuring a flawless guest experience.
- Manage the team in pre-production, production and post production of the event.
Team Leadership and Development:
- Lead the internal team (3-4 professionals) on a day to day basis, providing guidance, mentorship, and support to ensure their success.
- Foster a collaborative and inclusive work environment that encourages creativity, innovation, and excellence.
- Conduct regular performance reviews and provide ongoing feedback to team members to drive continuous improvement.
Event Strategy and Planning:
- Develop and implement a comprehensive events strategy aligned with the company's goals and objectives.
- Collaborate with cross-functional teams to ensure seamless execution of events from concept to completion.
Client Relationship Management:
- Build and maintain strong relationships with clients, vendors, and partners to ensure client satisfaction and loyalty.
- Consult with clients to understand their event needs and preferences, and tailor event solutions accordingly.
- Act as the primary point of contact for clients throughout the event planning process, providing exceptional service and support.
Budget Management:
- Create and manage event budgets, ensuring financial objectives are met while delivering high-quality experiences.
- Monitor expenses and revenue streams to optimize profitability and ROI for each event.
- Negotiate contracts with vendors and suppliers to secure favourable terms and pricing.
Qualifications:
- Language: German is a plus.
- Minimum of 3-5 years of experience in event management, with a proven track record of planning and executing successful events of varying scale and complexity.
- Strong leadership skills with the ability to inspire and motivate a team to achieve common goals.
- Exceptional communication, negotiation, and interpersonal skills, with a customer-centric approach to service delivery.
- Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and deadlines.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
Whilst this is a role that focusses heavily on events it is not one that requires concept creation, it is more about project management, managing vendors and 3rd parties in terms of relationships. The team management is also a big part and they are looking to hire someone who is passionate about managing a team, who has the drive to go the extra mile and to help them drive the vision of the business. It will require someone who can motivate and lead a team so that targets and deadlines are met. As it is a small start-up company it will require someone incredibly resourceful with heaps of energy, initiative and passion. The scope to grow with this role is huge but it will not be an easy task. You will get to travel to extraordinary places and meet amazing people, but it will require hard work, grit and determination. This is truly a wonderful opportunity for someone ambitious, smart and career driven.
