The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.
However, more broadly, the role will focus on the business change aspects of other programmes within the operational improvement roadmap too.
We are looking for an experienced Organisational Change Management professional to lead our OCM team and drive our enterprise change processes, ensuring an enthusiastic and engaged adoption by the business of our global operational improvement programmes. This role will build an effective bridge between each of our programme's objectives and our business operations.
We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent. Our merit-based culture suits professionals in pursuit of dynamic careers and lives. Beyond their business and technical acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to all aspects of their work.
About the Role
The role will focus on fostering faster adoption and higher ultimate utilisation of the changes that affect the ways in which Maples' employees do their jobs. The successful execution of the Change Management strategies and plans will increase benefit realisation, value creation and provide tangible returns on the investment made.
Key responsibilities will include:
- Developing a structured approach to lead Change Management and culture change activities relating to a number of global operational improvement programmes being delivered across the Maples Group, with a particular focus initially on the Client Engagement Lifecycle programme
- Assessing the impact of change and the subsequent development and execution of a strategy to support adoption of the changes required by the various global operational improvement programmes - this includes the design of plans to drive successful project outcomes, building on experience gained throughout the programmes
- Completion of Change Management assessments and risk mitigation tactics, communicating those insights clearly and succinctly
- Designing and delivery of a communications strategy and plan to support the change aspects of each programme
- Taking the lead on the development and delivery of the business change training required across the business
- Conducting stakeholder analyses, formulating stakeholder management actions and driving the stakeholder management plan throughout the duration of each initiative
- Working with the PMO and Project Managers to integrate Change Management activities into project plans throughout the full lifecycle of the global operational projects, ensuring Change Management activities are effectively delivered upon
- Supporting, engaging and coaching senior leaders in helping them fulfill the roles of change sponsors and change leaders
- Educating executives and the organisation about OCM and culture change best practices
- Leading and providing direction to and management of the existing OCM team
- Providing direct support and coaching to managers and supervisors as they support their direct reports through change
- Soliciting feedback from stakeholders to determine the success of Change Management activities, ensuring that behavioral changes align with strategic objectives
- Effectively aligning, utilising and developing a team of Change Management specialists to assist in the responsibilities above and to complete detailed Change Management activities including training coordination, training development, training facilitation, communications and stakeholder engagement planning, communications content development and stakeholder engagement.
What You Bring
- 7 to 10 years of demonstrated experience working on large-scale Organisational Change efforts, with 5 or more years as a lead - preferably in the professional services or corporate services sectors or as a change consultant
- A Bachelors or Masters degree or professional qualification in a business discipline (or equivalent work experience) with a focus on human resources or psychology
- Change management certification or designation desired (PROSCI, Kotter, CCMP, etc.)
- Experience in working within a complex matrix organisation
- Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high performance working teams
- Strong business acumen and understanding of Organisational issues and challenges
- Strong stakeholder engagement skills, including experience persuasively articulating project and change proposals, socialising ideas and influencing stakeholders towards a recommended solution
- A solid understanding of how people go through a change and the change process
- Experience and knowledge of Change Management principles, methodologies and tools;
- Exceptional communication skills – both written and verbal
- Effective organisation and time management skills with the ability to work under pressure
- Be reliable, detail-oriented and results-driven
BENEFITS & REWARDS
The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:
- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Sports clubs and social events
ABOUT MAPLES GROUP
Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.
You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.
Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.