Head Of Repairs & Maintenance

Head of Repairs & Maintenance
Client: Haringey Council
Salary: £93,075 to £108,939 per annum (Grade HC3)
Duration: Permanent

Greenacre are delighted to be working with Haringey Council to assist in their recruitment opportunity to become a Permanent Head of Repairs & Maintenance.

As Head of Repairs and Maintenance, you will play a pivotal role in the senior leadership team within Housing and Building Safety, which is responsible for managing the homes of around 15,000 council tenants and 5,000 leaseholders.

It is an exciting time to be stepping aboard and moving the Council along on their journey of improvement. Formerly Homes for Haringey, an arms-length management organisation, they were brought back into the council in 2022. Haringey have an exciting repairs transformation programme backed by additional investment to the service to ensure they are delivering a high-quality responsive repair service to their residents.

Duties and Responsibilities

• Deliver a high-quality repairs and maintenance (including voids) service to the residents of Haringey Council meeting organisational customer satisfaction and operational targets.
• Manage the overall responsibility for Responsive Repairs, Voids, Disrepair, Complex Repairs, Damp and Mould and Depot management along with transformation of the repairs service.
• Working with the Assistant Director of Repairs & Compliance and other senior directorate staff, develop the Council’s strategy for the Repairs and Maintenance service including maximising the in-house delivery model where it offers value for money and other service benefits.
• Translate the repairs strategy, into key deliverable action plans to ensure delivery of key objectives and targets across the property portfolio.
• Deliver robust procurement and on-going management of external contractors and suppliers, ensuring they add value, support the delivery of our commercial and performance objectives and that they are effectively and robustly managed.
• Be accountable for all activities and spend related to delivery of an effective repairs across the residential property portfolio.
• Ensure that directly employed staff delivering the repairs and maintenance service meet strategic objectives and commercial targets, to deliver a high quality and VFM service.
• Set high quality standards around repairs service delivery and value for money.
• Is a champion for the repairs service, bringing staff together from across the company around shared priorities, particularly in liaison with the call centre and housing management directorate, to ensure a seamless customer service.

Experience Required

• Extensive knowledge of legislation, compliance and regulatory obligations in respect of repair services.
• A track record in delivering transformation in a repairs services setting including substantial experience of managing direct labour organisations and Trade Union relationships.
• Extensive experience of developing robust reporting and data frameworks and using trade software packages to ensure effective repair services.
• Substantial experience of contract management, holding external contractors to account for performance and VFM.
• Substantial financial and commercial acumen, used to being accountable for large capital and revenue budgets.

Timeline

• Advert Closes - Sunday 16^th June 2024
• Stage 1 technical assessment & informal 1 to 1’s – Week Commencing 24^th June 2024
• Stage 2 staff / resident panel & final Interview – Week Commencing 1^st / 8^th July 2024

To discuss this role and for a more in-depth job pack, please contact Garry Thomas

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.