Head Of Residential Property Management

We’re currently seeking a Head of Residential Property Management to join ourMCR office in Manchester. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you.

MCR Property Group is a leading independent real estate investment and development company, we have a strong UK presence with offices in key cities like London, Manchester, Birmingham, and Glasgow. Our primary focus lies in developing new residential and industrial projects and managing a diverse portfolio, which includes around 5,000 residential plots and commercial/industrial assets exceeding £2 billion in value.

We are entering an exhilarating phase of growth and are looking for bright, personable, and self-driven individuals who have a genuine passion for real estate. Join us in these promising times and be part of a team committed to growth and success.

Responsibilities

• Oversee the Property and Operational Management team
• Sourcing and assessing project viability for new development & investment opportunities
• Manage the Block / Property management team: coordinate with Property Managers to deliver well run buildings and leading customer service for residents.
• In-depth knowledge of the key aspects of Residential Property Management, such as PPM, H&S and regulation, including unique aspects of PRS / BtR properties
• Resident Retention - oversee the dealings with escalated resident concerns and requests on timely basis to ensure resident satisfaction with management.
• PM and Estate Management budgetary control; formulate, review budgets for each community within the region for the upcoming year and ensure the communities stay within budget guidelines throughout the year.

Requirements

• Multi-Site management experience preferred.
• Minimum of 5 - 10 years’ on-site Residential Property Management experience
• Supervisory experience of at least 5 - 15 employees
• Stakeholder management skills, having the capability to adapt approach to effectively manage range of different stakeholders, including contractors, suppliers, property managers, on-site staff, company senior management, and residents
• Demonstration of Leadership skills and ability to motivate teams to achieve company objectives
• Understanding of revenue generation (including other income and cost control.
• Possession of excellent customer service, communication and organization skills.
• Managing and working with planning, project management and sales teams, from acquisition to completion.

MCR Benefits

• 22 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum 25 days
• Your Birthday off
• Dress down on a Friday
• Free eye test voucher

Please note we do not offer hybrid/remote working options, this role is office based/on site depending on your role.