Job description
Job Description Job Title: Head of Service, Performance and Business Support Hours: 37 Salary: HC13 £61,734 - £66,738 per annum Relocation package of up to £10,000 available Contract: Permanent Closing date: 17/03/2024 Interview date: w/c 25/03/2024 The role We are looking for a permanent Head of Service, Performance and Business Support to further develop and embed our approach to performance across Children and Young People's Services. You will be an experienced leader who will play a critical role in leading the performance framework for Children and Young People's Services and the Safeguarding Children's Partnership. You will be well versed in understanding performance, data and intelligence and using this to improve outcomes for vulnerable children and young people. You will be an experienced collaborator who can effectively work with colleagues to implement a culture of performance management at all levels contributing to strategic and resource planning for the future. As Head of Service you will have a lead role within the Senior Management Team on inspection readiness, turning performance into insight and developing our Self Evaluation process. Knowledge and experience of inspection frameworks for Children and Young People's services, national indicators and data sets is an essential requirement of the role as is knowledge and experience of outcome based accountability or similar methodologies and the implementation in practice. Herefordshire is on a journey and we would like you to be lead in our next chapter. This is an exciting opportunity to have a genuine impact on the local authority and to improve the lives of children, young people and their families. We Offer A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes: Basic Salary of £61,734 - £66,738 Relocation packages: support of up to £10,000 Pension Scheme Enrolment in the Local Government (LGPS) Professional development: protected time and budget to support social workers develop themselves and their careers. Generous Annual Leave: 31 days' annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working Employee Assistance Programme: 24/7 access to support and counselling Payment of professional membership fees Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. About Us Herefordshire is a beautiful, historic county located in the heart of the Marches on the border with Wales. We are one of the most rural and sparsely populated counties in England with a wealth of unspoilt countryside, distinctive heritage, and lively and attractive market towns. Our priority in Herefordshire is to keep children safe and give them a great start in life. It is the priority for the council, our partners and for all of us who work with children, young people and their families. How do we do this? By having dynamic, dedicated, passionate and professional staff who work in a culture that focuses on what we can achieve with children, what they can achieve themselves, and the relationship we build with families and partners to enable this. Herefordshire has a really strong team ethos. Our teams are passionate about the work they do and the positive difference they and the teams they are in make to people's lives. This is all underpinned by the focus and support from their managers and the council as a whole. We are realistic about the scale of the challenges ahead and understand what has held us back in the past. Inequalities in some of our neighbourhoods are stark and struggling communities need extra support. We will deliver better support to our most vulnerable children and their families, develop stronger relationships with partners across the region, and beyond, to help us tackle the challenges our county faces. Come to Herefordshire and join the journey. If you wish to discuss this opportunity further, please contact We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered. The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme; Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant; and Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care. Please refer to the Job Description and Person Specification for more details of this role. To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.