Head of Training and Development Services

An experienced learning and Development professional to join the IPA team to deliver our portfolio of well-established and respected training programmes to our clients, and to be responsible for designing, developing, and delivering innovative training programmes to meet the evolving needs of UK employers. The Involvement and Participation Association (IPA) is an operationally independent unit within the Institute for Employment Studies (IES) and works with both non-unionised and unionised organisations. Our core programmes are focussed on practical support and training for employee representatives, line managers and senior leaders working with staff forums and works councils, and on supporting organisations to develop strong working relationships, based on collaboration and trust, with their trade unions.  Job Description Training Delivery Delivery of Training sessions for client organisations – online and in person at client sites across the UK. Utilising a variety of instructional techniques and delivery methods to accommodate different learning styles and ensure that training programmes are interactive and engaging. Identifying potential new associates who can deliver training programmes and develop the associates’ skills and knowledge. Management of the associate team. Project management and oversight of all training clients and projects to ensure that quality standards are met and customer relationships are strong. Regular review of all projects to disseminate best work practice methods. Supporting the research function with research and writing of case studies and input to research projects when workshops are required. Training Programme development The design and Development of new training programmes drawing on IPA’s areas of expertise, in particular employee engagement, employee voice, and employment relations. Undertaking a horizon-scanning function for future opportunities for Training and consultancy services, in liaison with IES and IPA’s professional teams and networks and collaborating with subject matter experts as necessary to gather input and feedback for programme development. Creating engaging and effective learning materials, including manuals, presentations, e-learning modules and other resources. Regularly reviewing and updating training content to ensure relevance and alignment with best practice. Keeping abreast of advancements in training methodologies and technologies to continuously improve training programmes. Implementing evaluation mechanisms to assess the effectiveness of Training programmes. Analysing feedback from participants and key stakeholders to make continuous improvements. Client development Collaborating with other team members to identify potential new clients for training services. Actively promote training services through undertaking speaking engagements and attending networking events. Managing relationships with clients and expanding the range of services delivered to them. Writing articles and blogs and being active on social media promoting the work of IES and IPA. Person Specification A professional qualification in learning and Development, employment relations, human resources or related field. A background of working in a unionised environment or within a trade union. Familiar with collective employee voice - in all its forms. Proven experience in training programme development and delivery. Strong presentation and facilitation skills. Knowledge of e-learning. Excellent project management skills and attention to detail. Ability to work collaboratively and communicate effectively with diverse teams. Flexibility and ability to adapt to changing priorities. Please apply using a standard IES application form. You can download an application form on the vacancy page of the IES website via the ‘Apply’ button above.