Head Service Driver

Ref: 566

Hours:- 40 hours/Flexibility as required.

Benefits:

• 20 days holidays plus statutory entitlement
• Vehicle and fuel card
• Company pension
• Parking

Our client is look for a Head Service Driver who will be responsible for customer service / leading the driver team, recruitment of new drivers and occasional office work.

The role:

• Ensuring all our customers are serviced to Anway washrooms standards - bins being emptied and cleaned, air fresheners programmed to the sites opening hours, correct amount of waste taken away. All paperwork is completed correctly and uniform worn.
• Fleet Management - vehicle checks - booking maintenance, cleaning and repairs - managing van swaps/backup vehicles in the event of breakdowns/holidays etc.
• Procedures - procedures written and updated. All staff trained, and signed for.
• Logistics - Full understanding of the 'service managers system’, would be beneficial however a good understanding of route planning / logistics is required. Ensuring existing customer details are correct, new customer installs and route planning are placed into service rounds correctly.
• Complaints - Managing existing customer complaints, site visiting and spot checks for quality control.
• Recruitment - interviewing for new recruits, training and planning.

Data management:

• Relaying changings via service record cards/CRM system computer skills.

General Office Duties:

• Assisting drivers with emptying waste at the station once they finish their rounds (if not busy).
• Maintaining stock level and ordering from the supplies when needed (work with manager).
• Maintain hygiene standards in the yard and ensure the process is followed for our daily yard check.
• Log driver’s hours and days in the diary book.
• Communicate with the Line Manager for any queries, updates, problems etc.
• Adhere to H&S and company policy.

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.