AddressHealthcare Assistant Team LeadModality LLPClosing date is 26 March 2024Apply for this jobJob summary
Modality LLP is a large-scale provider of NHS Outpatient Services, renowned for its innovative approach to delivering efficient pathways for patients requiring specialist care, leading to high quality patient outcomes. We work in partnership with a number of hospitals across the country to collaboratively redesign outpatient services with more care being delivered in community settings.
Weekend working and travel between our sites is an essential requirement for this role.
This job is suitable for individuals have a passion for working in an agile manner ensuring a high-quality service is provided. The postholder(s) will be committed to undertake any other duties commensurate with the role, within the bounds of their own competence.
As an employee with us you can benefit from
Enrolment to the NHS pension scheme
Minimum 27 days annual leave, plus 8 days bank holiday pro rata
Employee discounts and benefits scheme
Employee assistance programme (EAP)
Education and career pathways
Enhanced family friendly policy
Sick pay after qualifying period
Main duties of the job
We are recruiting HCA Team Leaders to support with the smooth running of outpatient and daycase procedure clinics, supporting consultants and theatre teams with the management of high-quality and efficient pathways.
The HCA Team Leader role will support our operational management function by leading a team of HCAs that support clinics across all specialties/services, the high-level responsibilities will include:
- Rota management
- Staff Line Management
- Staff Training & Induction
- Coordination of Stock Control/Ordering
- Coordination of audits
We are seeking dedicated post holders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence
About us
Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK.
Our service offer and expertise include:
- Over 15 years of experience of delivering community outpatient services
- Contracts with ICBs and hospital providers
- A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals
- Delivery of over 150,000 patient consultations per year
- Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week
Job description
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways
If you feel this is the ideal career and looking for a daily challenge, we welcome an application for you to join our growing team of likeminded people.
Please note Modality LLP reserves the right to close this vacancy at any time during the advertising period.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage
References
References must be secured prior to beginning employment, one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
SkillsEssential
- Demonstrates clear commitment to the team approach, exchanging ideas and providing support to colleagues.
- Able to work effectively in a team, supporting others and challenging colleagues views and attitudes when necessary.
- Evidence of having worked with the public.
- Skills
- Able to clearly and appropriately convey instructions and ensure patient understanding.
- Good interpersonal skills
- Good written and verbal communication skills
- Good computer skills
- Ability to adapt to changing and demanding situations.
- Able to work unsupervised.
Personal Qualities Essential
- Responds well to change.
- IT skills
- Patient centered approach
- Flexible approach to working.
- Highly professional and motivated
Qualifications
Essential
- 3 GCSE passes (grade C or above) or equivalent to include Maths, English Language and a Science
- Level 2 Qualification in a Healthcare focused subject
- Advanced keyboard/typing skills
Knowledge
Essential
- Experience of working as a HCA across a number of different services
- Experience of working in a patient centered role within a hospital/healthcare environment
- Experience of staff line management
- Experience of coordinating rotas
Desirable
- Experience of supporting outpatient and day case surgical procedures
- Experience of working within a hospital environment
- Experience of supporting pre-op assessment clinics
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Modality LLP
Location
Lyndon House
62 Hagley Road
Birmingham
B168PE
Job Types: Full-time, Part-time, Permanent, Temporary contract
Salary: £25,000.00-£29,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 26/03/2024
Reference ID: Team Leader
