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SalaryHealthcare Assistant Job Description JOB TITLE:Healthcare Assistant (HCA) REPORTS TO: HCA Team Leader (clinically) Deputy Manager (Administratively) PURPOSE OF THE JOB: Job Summary: The purpose of the role is to assist the clinical team in the service and delivery of the care management of the practice population. SCOPE OF THE JOB: The Healthcare Assistant will work under indirect supervision and perform tasks prescribed and delegated by the GP Partners, ANP / Nurse Manager and Practice Nurses working under Patient Specific Directions (PSDs), agreed Protocols, within an evidence base and within defined competencies to meet the needs of the patients. DUTIES & RESPONSIBILITIES Patient Care - Assessment, management and treatment of conditions within competence and as delegated. - Blood pressure measurement / monitoring - Chaperoning duties - Ear examination and syringing (if commissioned) - ECG - Flu immunisation - Height, weight measurement - Hypertension management - Long Term Conditions management - Men and Womens health / lifestyle advice - NHS Health Checks - Pneumococcal immunisation - QoF - Removal of sutures - Scalds and burns management - Spirometry - Support and advice for patients in managing their own disease - Take pathology samples from patients for analysis (blood, sputum, urine etc.) - Urine testing / analysis - Vitamin B12 injections - Wound care / dressings / tissue viability Record Keeping and Administration - Accurately label and document patient samples and submit for collection and analysis - Contribute to nursing team record keeping (clinical, administrative, health and safety related records) - Maintain skills in using patient appointment system - Make accurate and contemporaneous records of all patient encounters in accordance with practice records, protocols and coding protocols MAINTAINING A SAFE CLINICAL ENVIRONMENT General: The Healthcare Assistant will be aware of and comply with the Practices Health and Safety policy.
This will include: - Adhering to all relevant policies including infection control and cold chain - Applying correctly spill control and decontamination policies - Attending regular health and safety training - Contributing to keeping the working area and patient areas tidy and free from hazards - Ensuring sufficient supplies of all cleansing and infection control materials - Handling specimens and clinical waste / sharps in accordance with practice policy - Identifying and reporting hazards / risks and contributing to control measures - Minimising risk to self and others in the workplace - Using protective equipment and clothing provided and in accordance with the practices policy Specific: - Clean / maintain all equipment in accordance with infection control and equipment maintenance policies - Dispose of all clinical waste/sharps in accordance with the Practices Infection Control protocol - Prepare clinical areas between patients in accordance with infection control procedures including cleaning surfaces and equipment - Record fridge temperatures, clean fridges, promptly report temperature variations from standard - Rotate stock according to date, maintain appropriate records and discard out of date stock in accordance with practice protocol - Take action to manage spills or decontamination affected areas Supplies Management: - Check stock in all clinical rooms - Maintain accurate stock records, including liaison with ANP / and / or Management Team Manager by providing order confirmations for invoice checking - Order and maintain stock of health information leaflets and keep displays up to date - Order most economic supplies available and use with economy - Order replacement stock and restock clinical rooms - Order vaccines to maintain stock levels and store according to practice cold chain and storage policies Equipment Maintenance and Calibration: - Clean and disinfect some items of equipment and keep a record - Contribute to care and maintenance of equipment - Organise repair and regular maintenance and calibration of equipment, including equipment maintenance / checking / calibration log Quality: - Provide services to the practices patient population to the highest possible standard - Take action if standards are not met (self or others) - Work to agreed standards, monitor and maintain the standard of care offered PERSONAL DEVELOPMENT The Healthcare Assistant will: - Attend and contribute to in-house training events - Behave as a positive role model - Be aware of the legal issues pertinent to the role of a Healthcare Assistant - Be able to demonstrate or work towards the Royal College of GP competency framework for Healthcare Assistants - Maintain awareness of current evidence-based approaches to patient care and update practice accordingly and in consultation with the team - Prioritise own work and work effectively with others to prioritise team and practice workload - Take responsibility for own development, including maintenance of a personal development plan and record of learning, clinical supervision, staff appraisals, revalidation, giving and receiving feedback, performance, management with the support and supervision of qualified staff - Undertake regular mandatory training (Safeguarding Adults and Children, Basic Life Support, Information Governance, Moving and Handling etc.) - Undertake training needed to ensure competencies for delivering all responsibilities The Healthcare Assistant will adhere to Infection Control policy and published procedures. This will include (but will not be limited to): - Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate - Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised - Awareness of national standard of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines - Decontamination control procedures, management and training, and equipment maintenance - Demonstrate due regard for safeguarding and promoting the welfare of children - Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process - Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers - Maintenance of sterile environments - Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes - Management and maintenance of personal protective equipment (PPE) for the practice including provision, ordering, availability and ongoing correct usage by staff - Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. - Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements - Safe management of sharps procedures including training, use, storage and disposal - Spillage control procedures, management and training - Undertaking periodic infection control training - Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards.
Initiation of remedial / corrective action where needed or escalation to responsible management - Waste management including collection, handling, segregation, container management, storage and collection Other Duties The Healthcare Assistant may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Omnia team will not be unreasonably refused.
