AddressHealthy Homes Advisor
Flexible - Gloucester/Oxford
Salary - £30,000 per annum (depending on skills and experience) + Plus (£750 Car Allowance)
Contract type - Permanent.
Workings Hours - Full Time
Close date - 10 April 2024
Interview date - TBC
About the role
We are currently recruiting for a Healthy Homes Advisor on a full-time basis. Based on 37 hours per week. Based in Gloucester/Oxford areas.
At GreenSquareAccord, we take damp and mould issues seriously. Our aim is to eradicate damp and mould from our customers` homes and to support them through this process. We would like an individual to be a part of the team supporting tenants in our work to deal with the issues of damp and mould. The role will be integral to helping people in a supportive and understanding way and providing them with advice on how to best deal with the issues leading to damp and mould.
Its an exciting time to join GreenSquareAccord as this role is pivotal in helping us to achieve our goals.
Within the role you will be required to provide advice to customers to optimise humidity in their homes, to reduce the effects of condensation and effectively utilise their heating system and convey small changes that can make a difference.
You will identify and report property surveys that require detailed technical investigations or complex solutions and plan and schedule visits at the customers convenience.
There will be a requirement to undertake cleaning/treatment of small areas of mould growth whilst providing support and advising customers how to maintain a healthy home and report any minor remedial repairs, follow up and ensure they have been completed.
You will provide guidance, instruction, and training to customers to enable them to mitigate damp, mould, or condensation related hazards within their home that are not due to structural or component failure.
About you
It is essential that you have property maintenance or housing experience gained in a Housing Association or Local Authority.
You will be required to be organised and methodical and be able to prioritise work to meet deadlines. Accuracy is also key to this role.
You will be an advocate for continuous improvement to improve the lives and homes of our customers and you must have experience of managing a variety of data accurately and paying attention to detail.
You must also have previous experience of producing clear and concise letters and emails to internal and external customers and stakeholders.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
We believe our customer is everything
We are one team
We are supportive and caring
We are business-minded for social purpose
We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
