Hire Desk Controller

Company National Plant and Tool Hire Company
Job Title Hire Controller
Location Tring
Salary GBP24-30k / annum (dependent upon experience)
Hours 8.00am-5.30pm Monday to Friday
We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction industry.
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy Hire Desk team within a supportive company.
Experience within the hire industry isn't essential, and candidates with an office based customer service/ admin experience will be considered.
The main parts of the role include:
Role
• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• To proactively work jointly with all departments
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given.
Required Skills:
• Experience in the hire industry is desirable but not essential.
• Excellent customer service and communication skills
• Own transport required due to the location of the offices
• You must be reliable, enthusiastic, and well organized.
• The successful candidate will need to be self-motivated and proactive.