Hospitality Team Members

Mill Farm Sports Ventures is an ambitious company with an entrepreneurial spirit and huge plans for growth. This is an exciting opportunity to join a fantastic brand new development with a forward thinking team.

Main Purpose of job:

To assist in all operational aspects of Mill Farm Hospitality Venues and ensure the smooth running of the department and offer exceptional customer service at all times.

Duties and Responsibilities:

• Follow all authorised Standard Operating Procedures (SOP’s)
• To assist in the set up and maintenance of all service areas and storage of deliveries.
• Maintain an effective reservations program.
• Welcome guests. All enquires made in person or over the phone must be handled to the standards of Mill Farm.
• Serve meals & drinks to guests
• Notify the Manager or his/her deputy where stocks/supplies are low.
• Ensure that all duties are carried out in accordance with statutory and/or Group Health and Safety requirements, including food hygiene regulations.
• Adhere to all Mill Farm standards in every interaction with guests, colleagues, other members of the team and external suppliers and contacts.
• Manage all payment transactions in accordance with the Mil Farm financial polices and procedures and to handle all transactions with diligence, honesty and integrity.
• Support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
• Participate, constructively, in performance reviews with the Restaurant Manager and to work towards objectives/goals set by the Restaurant Manager, and to improve any areas of performance felt necessary by the Manager, in order to maintain an excellent level of customer service.

Ideal Applicant:

• Experience is preferred but not essential.
• Must be well presented and confident in dealing with customers.
• Must be flexible and available to work at short notice.
• Honesty and reliability are essential.

Mill Farm has some great staff benefits

• Private Healthcare
• Company Pension
• Discounts on food and products including discounts on tickets at AFC Fylde
• Great chances of career progression
• Employee of the month/ year
• Champagne moments
• On-site car parking facilities

Apply now for consideration!