Hotel Receptionist

We are seeking a vibrant and enthusiastic to join our team as a Part-time Hotel Receptionist. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience.

Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring all necessary information is obtained and accurately recorded
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns in a professional and timely manner
- Assist with reservations and room assignments
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area

Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to handle multiple tasks simultaneously
- Proficient in using phone systems and computer software for reservations and guest management
- Detail-oriented with strong organizational skills

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed. If you are a young female who is passionate about providing exceptional guest service and eager to start a rewarding career in the hospitality sector, we invite you to apply for the Hotel Receptionist position at our establishment.

Job Type: Part-time

Salary: From £11.44 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexitime
• On-site parking

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: In person