Hotel Receptionist Full Time

Barton Hall Hotel is a contemporary yet elegant Grade II* listed hotel in the heart of Northamptonshire set in 10 acres of mature gardens and grounds.

We proudly opened our doors in 2012 following an extensive renovation project, emerging as a highly contemporary yet elegant Venue suitable for Weddings, Private Events, Conferencing, and leisure breaks away.

At the hub of the hotel, you can find Vines Bar & Brasserie both of which are full of charm and character, offering a friendly atmosphere serving a wonderful selection of delicious drinks and scrumptious food.

Barton Hall is continuously developing and adapting with exciting growth plans in action so it is an exciting time to become part of the team.

We are on the lookout for a Hotel Receptionist to give our guests the best welcome possible!

Responsibilities:

Attend to visitors, dealing with inquiries on the phone and face to face, and booking in Hotel Reservations on the Hotel program Opera. Supply information regarding the organization to the general public, clients, and customers.

Main Job Tasks and Responsibilities

• answer telephone, screen, and direct calls
• take and relay messages
• provide information to callers
• greet persons entering the hotel
• direct persons to correct destination
• deal with queries from the public and customers
• monitor visitor access and maintain security awareness
• book hotel reservations on Opera software using the booking form
• control inventory relevant to the reception area and communicate to the Manager when inventory is low.
• perform end/beginning day duties
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• maintain restaurant diary
• Direct Clients attending meetings and organize catering if required
• monitor and maintain office equipment
• tidy and maintain the reception area
• AOB as may be required

Requirements:

Previous experience of working in a Hotel reception role is preferable but not essential
1 year of administration experience essential.
Knowledge of catering practices preferred.

Working shifts - [6:45am to 3:15pm] [Mid-shift] [2:45pm to 11:15pm]

Availability to work weekends is essential.

Job Types: Full-time, Permanent

Pay: Up to £11.44 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Administrative: 1 year (required)

Work Location: In person