House Manager

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

About the role

We are looking for a House Manager to live in and work from our residential scheme at Sandal Hall Mews in Wakefield. This is a part-time, permanent role working 20 hours per week - working 5 hours per day Monday to Friday, living on-site with our residents in the 2-bedroom flat.

About the location

To ensure we're delivering the right level of service to our customers; the successful candidate must be able to live on-site in the accommodation provided.

The accommodation is a 2-bedroom flat, with new carpets and blinds.

Sandal Hall Mews, built in 1989, has 63 leasehold properties in the scheme, with a range of Flats & Bungalows for customers over 55.

You will deliver a high quality of service to residents and daily duties include:

• Daily welfare checks on our residents
• Test warden call points and smoke alarms
• Complete a monthly fire inspection of the communal building
• Promptly report and log all maintenance issues/repairs
• Be the first point of contact for residents' enquiries
• Maintain accurate and up-to-date next-of-kin contact details
• Complete all relevant Estates weekly paperwork.
• Attend monthly TBTs and any arranged training sessions.
• Walk the scheme to ensure the scheme grounds are maintained to a good standard.

What we're looking for

Finding the right person to undertake this role is our top priority so we're looking for someone friendly, customer-focused and a good communicator with the ability to resolve practical problems.

What we are offering

• A competitive salary £14,340 (Full time equivalent £25,095) per annum/ £13.75 per hour
• Reduced rent
• 20 hours per week, between Monday - Friday
• Work mobile
• Free enhanced DBS
• Company sick pay after a qualifying period and life insurance
• Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.
• Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities
• Simply Health cashback scheme
• Employee Assistance Programme, plus more!

You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft and other computer packages. A physical ability needed to carry out manual tasks to keep the scheme clean (such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas) and the ability to complete minor repairs (e.g. fixing hinges on cupboard doors) is also essential.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

INDTGP

About UsThe Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.