Housekeeper

Start date for role circa 1st July 2024

This is an exciting opportunity to join the operational team at Alma, a new flagship build to rent, office and retail space in the heart of Aldgate, Central London to deliver best in class customer service and community building. Alma will set the standard in a new concept of business class living, operated by a highly motivated team providing 5* service in every aspect of residents lives. The Alma team will look after the customers’ needs and provide an elite lifestyle with curated community events in our secure community in E1. This is a great opportunity to join a highly motivated and high achieving operational team at the peak of service delivery and management.

Our customers will be used a first class service and we are building a fantastic community though our motivated and engaged service delivery team.

Right now, we are looking to find exceptional Housekeepers to join our Build To Rent team at our property.

Our Housekeepers are fundamental in creating a superb first and lasting impression of our community for all residents and visitors. Every day is different. You’ll be responsible for ensuring that the communal areas, apartments, and exterior parameters of the community are cleaned, well maintained, and always presented to the highest standards. You will be passionate about what you do and have a great eye for detail, ensuring every resident and visitors’ expectations are exceeded. The housekeeper should be able to meet standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities, and overall appeal of the community. Additionally, you will be at the forefront of creating the desired first impression to a residents living experience by ensuring all apartments are maintained prior to the start of a tenancy and after one has ended.

If you’re ready to be our next Native, you’ll probably

• Have proven experience that demonstrates a customer service and experience background.
• Be proficiency in executing exceptional customer service within a customer facing role.
• Have excellent written and spoken English.
• Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system)
• Be an efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature.
• Be able to work exceptionally well within a team dynamic and contributes to an established open culture.
• Have the ability to follow company policies and procedures

As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;

• Company Pension Scheme provided by NEST
• Cycle to Work Scheme.
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time

Native Residential is better, and our communities are better when people from all walks of life come together. At Native, we want to be a great place to work where a diverse group of people from all backgrounds can turn up and thrive. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We firmly believe that our future success lies in diversity of thought from all Natives and its integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. And, once you’re a Native, your differences will make all the difference.

If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• Paid volunteer time
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work authorisation:

• United Kingdom (required)

Work Location: In person

Expected start date: 01/07/2024