Tender Researcher

The Research Specialist is responsible for the complete and timely update of construction projects with key information, primarily through building relationships with estimators in the UK & Ireland via extensive telephone calling.

• £26,000 - £28,000 DOE
• Full time Permanent
• Monday to Friday: 9am to 5pm
• Bournemouth - Hybrid (2 days a week in the office)
• 25 days of holiday per year (options to buy or sell 1-5 days, plus an extra paid day for your birthday)
• Learning and development opportunities.
• Pension, Life Assurance, and Income Protection.

Key Responsibilities

There is an element of cold calling to companies and contacts who aren't expecting a call from us, so a strong and confident phone manner is essential.

• Collect and verify data on construction developments, retail store operators, and opening dates through telephone conversations and web research.
• Establish and maintain relationships with industry contacts to enhance our tender information database.
• Ensure the accuracy and quality of data output, edit and check team reports, and complete compliance checks.
• Investigate customer queries and provide detailed responses, coordinating with internal teams and outsource partners.
• Stay updated on industry news, initiatives, and trends, and apply this knowledge to improve data quality.
• Assist with project updates, prospect/account queries, and provide regular industry/process updates.
• Maintain and expand relationships with industry organisations and partners.

Qualifications & Experience

• Excellent organisational, written, and oral communication skills.
• Confident telephone manner and strong investigative instincts.
• Proficiency in MS Office.
• Experience in the Construction and/or Retail industries is an advantage.
• Understanding of Salesforce or similar CRM systems is beneficial.
• Strong attention to detail and objection handling skills.
• Resilient, flexible, and willing to undertake varied responsibilities.
• Tenacious and ambitious with a professional and flexible approach.

INDCP