Housing Advisor

Our client, a growing support Charity based in Northamptonshire, is currently recruiting for a Housing Advisor to join their compassionate and driven team. This is a one year fixed-term contract with intension to go permanent, and has an annual salary of £29,000.

The ideal candidate will have experience working within a council as an advisor, be confident in providing housing and homeless advice, and have access their own vehicle.

Duties will include (but are not limited to):

• Providing quality advice to customers in high-risk situations, including those at risk of eviction

• Managing a caseload of customers who enter the service and forming risk assessments

• Assisting customers in completing application forms and other documents

• Challenging Section 184 and Section 202 decisions which have been made by Local Authorities in relation to the Homeless Reduction Act 2017

• Signposting customers to additional support organisations to help maintain their tenancies, and provide tailored guidance

• Provide advice on income maximisation through money, debt and welfare casework and representation

• Advocate for vulnerable clients and provide advice on the judicial system, including hiring solicitors when appropriate

Experience required:

• Making/Challenging Section 184 decisions Section 202 decisions

• Proven experience of working within a housing/homelessness service, advice service and/or anti-poverty services

Skills, knowledge and expertise required:

• Relevant qualification in Housing: (e.g. HND/NVQ Level) and/or Shelter A and B

• Understanding of Housing and Homeless legislation (including Housing Act 1996)

• Forming risk assessments

• Utilising quality assurance systems and action planning

• Relevant qualification/course in Benefit and Debt advice (desirable)

Rewards and Benefits:

• Hybrid working - up to 2 days per week can be worked from home

• 25 days annual leave plus statutory bank holidays

• EAP scheme – counselling

• 3-5% pension

• Flexible working hours

Working hours:

• 37.5 hours per week

• Monday – Friday, 9:00am-5:00pm, however can be flexible between 8:00am-6:00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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