Supported Living Advisor (Housing)

Supported Living Advisor (Housing)
Bedfordshire and Northamptonshire
GBP26,077 per annum
Full Time - 36.5 hours per week
Permanent
This role is knows internally as a "Life24 Advisor"
Enthusiastic about making a meaningful difference in people's lives? Seize the opportunity to join us as a Life24 Advisor! As a Life24 Advisor, you'll build lasting relationships with customers, providing housing-related support through signposting and referrals. You'll play a pivotal role in providing unwavering support to customers of our Grand Union Life24 Service, empowering them to maintain an independent and fulfilling lifestyle within the comfort of their homes.
What you'll be doing
Building rapport and assisting in independent living
Offering housing-related support through referrals
Participating in the Out Of Hours Rota
Collaborating with a diverse team of advisors
Using Microsoft applications and technology-enabled care systems
-Addressing social isolation and supporting vulnerable individuals
To excel in this role you'll need to be able to demonstrate
Empathy, compassion, and resilience
Flexible and effective communication skills
Ability to work independently or as part of a team
Confidence using IT systems for accurate record-keeping
Strong administrative skills and attention to detail
Knowledge of GDPR and customer confidentiality
Planning and organising skills with minimal supervision
Dynamic and flexible approach to working
As part of the customer-critical emergency Out of Hours service element of this role, you must be comfortable with driving to sites at all hours of the day (within Bedfordshire, Buckinghamshire, Hertfordshire and Northamptonshire.)
While experience with technology-enabled care is desirable, it's not essential - as long as you're adaptable, willing to learn and committed to making a positive impact, we can teach you the rest!
Perks of working at Grand Union
Annual leave of 25 days, rising to 30 days after 5 years of service
Christmas week off (no need to use your annual leave allowance!)
Generous pension scheme - employer contribution up to 10%.
Extra day's leave for no sickness absence in the financial year.
Opportunity to buy/sell annual leave.
Enhanced maternity, paternity, and adoption leave.
Paid emergency and compassionate leave.
Life assurance (2x salary).
Generous sick pay.
Free annual flu jabs.
Paid qualification.
Plus more - check out the full list of benefits in the attached document!
Important Information
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
A full driving license is essential for this role.
A DBS in required for this role
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Closing: 10 April
Phone screening: 15 April
Interviews: 19 April
Embark on a fulfilling journey with us as we make a positive impact on people's lives. Seize the opportunity!