Housing Assistant

Housing Assistant
Birmingham, B3
35 Hours
3 Months Contract
Hybrid Role
£15 p/h

A national housing provider are recruiting for a Housing Assistant to support their nationally dispersed housing term with administration and advice functions.
The Role
The primary focus of this Housing Assistant role is to provide administrative support to a small, dispersed team in the field of Social Housing. The role requires proficiency in Microsoft Office products, particularly Word, Excel, Outlook, and Teams. Additionally, a good understanding of Social Housing practices and knowledge of housing benefits is preferable. This will include the following tasks and responsibilities:

• Administrative Support: Provide comprehensive administrative assistance to a dispersed team, including handling documentation, data entry, and coordination of tasks.
• Microsoft Office Proficiency: Utilize advanced skills in Microsoft Office applications (Word, Excel, Outlook, and Teams) to create, edit, and manage documents, spreadsheets, and communications.
• Centralized Point of Contact: Act as a central point for the dispersed team, facilitating communication and collaboration. Ensure efficient dissemination of information and resources through email and Teams.
• Legal Document Management: Manage the timely printing and mailing of legal documents, ensuring accuracy and compliance with relevant regulations.
• Housing Benefit Processing: Process housing benefit overpayment invoices, demonstrating knowledge of housing benefits procedures. Collaborate with relevant stakeholders to ensure accurate and timely processing.

The Candidate
To be considered for this Housing Assistant role you will require the following knowledge and experience:

• Microsoft Office Proficiency: Advanced skills in Microsoft Office applications (Word, Excel, Outlook, and Teams) for efficient document creation, editing, and communication.
• Social Housing Expertise: Solid understanding of Social Housing practices, policies, and regulations to navigate the specific challenges of the sector.
• Administrative Excellence: Proven administrative experience with strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.
• Effective Communication: Excellent communication skills, particularly in a dispersed team environment, utilizing email and Teams for seamless information dissemination.
• Housing Sector Experience: Prior experience in the housing sector, including support for dispersed teams, legal document management, and knowledge of housing benefit procedures, preferably with hands-on experience in processing housing benefit overpayment invoices.

Due to the nature of clients this client caters for, you will require a standard DBS check for this role.
The Contract
This is a temporary Housing Assistant role, working 5 days per week (35 hours) on an initial 3 month contract, with a good chance of being extended or even made permanent. After an initial period, there will be the option to work 2 days per week from home.
Referral Bonus
If this Housing Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
How to Apply
If you are interested in this Housing Assistant role, please send your CV lee . mc millan @ service care . org . uk or call me on discuss the vacancy in more detail.
Also, if this Housing Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region