Why Work for us: Employee benefits (southampton.gov.uk)
We are looking for a full time Housing Management Officer to be based in one of our Local Housing Offices in the City.
The team in the Housing Office work with residents to resolve all tenancy management issues and to look after the neighbourhoods. Housing Management Officers are responsible for the tenancy management in a specific geographical area (patch) of both general needs and supported housing council owned properties.
As a Housing Management Officer, you will be required to provide comprehensive housing and tenancy management services. This includes processing tenancy changes, managing complex tenancy cases like antisocial behaviour issues which can sometimes result in preparing and serving legal paperwork and representing the Council at Court. Housing Management Officers also have an active role in supporting residents to sustain their tenancies and in safeguarding children and adults by working in partnership with relevant agencies.
This is a great opportunity to work as part of a busy and supportive team of Housing Officers, Housing Assistants, Neighbourhood Wardens and Cleaners ensuring our service delivery to customers is to a high standard, within required timescales and following our policies and procedures.
For further information about this role please view the job description.
If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.
Contact details for informal discussion:
For further information and details regarding the position please contact Christine Sidwell, District Housing Manager on 023 80833006 Option 7 or christine.sidwell@southampton.gov,uk
Recruitment contact details:
Email: recruitment@southampton.gov.uk
Tel: 023 8083 4033
Additional information:
- The working hours for this role are 37 hours per week
- 2 posts available, one permanent and one fixed term for 1 year
- Please note that appointments are usually made at the bottom of the salary scale.
- This post requires a DBS check.
- For any posts that require a DBS check, if you have lived outside the UK within the last 5 years, you will be required to provide a Certificate of Good Conduct or a police certificate from the country/countries you have resided in. Kindly note that this is at the expense of the candidate, as well as any costs involved for translating into English.
How to apply:
To apply for the position please select the 'Apply for this job' button at the bottom of the page.
The supporting statement section of the application form must be completed, unless there are specific criteria questions for you to evidence against. Applications are shortlisted against the essential and desirable criteria found within the job description for the post. Please refer to the job description when completing your application form and evidence how you meet the required criteria/questions. A CV on its own will not be considered.
Unfortunately we are not able to accept applications that are made through a third party agency. We cannot guarantee that any correspondence sent from third party agencies will be responded to. To ensure your application is received please apply directly through our website.
We are proud to be #DisabilityConfident and support fair recruitment practices. Find out how you can get involved at gov.uk/disability-confident. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
Southampton City Council is committed to safeguarding and promoting the welfare of children, young people and adults. It is committed to delivering services to ensure they are happy, safe and have opportunities to reach their goals as responsible members of our community. We believe it is always unacceptable for a child, young person or adult to experience abuse of any kind, and recognise our responsibility to safeguard and promote their welfare. We are committed to following safe practices to ensure this and expect all employees, workers and volunteers to share this commitment. This commitment is reflected in all our recruitment and selection practices.
As a Corporate Parent we are actively aiming to support all our children in care (looked after children) and care leavers. Any applicants who are children in care or care leavers, who meet the essential criteria for the post applied for, will be guaranteed an interview.