Neighbourhood Management Officer

4Recruitment Services are seeking  a Neighbourhood Management  Officer.

You will:

• be responsible to service to a patch of properties in the Northwest region covering mainly Cheshire East and Cheshire West areas but also offering support to the other regions across including Warrington, Bolton, Manchester.
• carry out customer visits on behalf of central teams including, gas visits, arrears visits, Sign ups, Tenancy breaches, tenancy reviews and Mutual Exchanges.

The working hours are Monday to Friday, 9am – 5pm. You will be expected to spend the majority of your time visiting estates and admin/ general enquires can be completed from home.

DUTIES AND RESPONSIBILITIES INCLUDE:

• carry out Neighbourhood Management of properties in located  in the Northwest region, includes completing home visits/estate inspections/fire risk assessments.
• assist centrally based teams by completing customer visits, viewing and sign up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
• work collaboratively with other teams, external agencies and residents, you'll ensure that the clients Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy.
• develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events
• take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks and monitoring the grounds maintenance.

ESSENTIAL REQUIREMENTS INCLUDE:

• Must be able to drive and have access to their own vehicle. 
• Experience of providing good customer service
• Experience of dealing with customers in person
• Experience of working with external partners
• Experience of working to plans and targets
• The ability to exercise good judgement

What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies , please contact our Team on (phone number removed) or email  (url removed).