Housing Support Worker

Here at Peabody, we have an opportunity for a Housing Support Worker on a Permanent, part time basis (22.5 hours) at our scheme based in Clacton-on-Sea.

Your typical day would be dynamic and will involve balancing hands-on support for residents, administrative tasks, and collaboration with external services. Your responsibilities may include conducting inspections of residents’ accommodations to find any necessary repairs or safety issues. Regular welfare checks on the residents you help are essential, considering their individual support plans and safety assessments, which require ongoing updates. You may also need to address safeguarding issues to protect residents from harm, abuse, or neglect. Additionally, helping residents with benefit applications and coordinating group or one-on-one activities may be part of your duties.

What we’re looking for:Could this be you?

• Talented in building relationships.
• Empathetic nature.
• Exceptional listening abilities.
• Tactful, with the skill to manage and calm challenging situations.
• Non-judgemental
• Proactive and confident in taking the initiative.

If so, this role is perfect for you!

We are looking for candidates who have experience in engaging with vulnerable individuals. Knowledge or experience in safeguarding, understanding trauma-informed principles, and managing challenging behaviours is greatly valued.

A bit about the role:

Your goal is to guide our residents (who are young mothers) towards securing a place on the housing register or finding appropriate rental properties. As a Housing Support Worker, you will manage a group of residents with complex needs, offering them the practical and emotional support necessary to regain their independence. Given the complexity of their needs, it’s crucial to establish consistent, trusting relationships, ensuring they feel secure and supported. This role demands empathy, excellent listening skills, a non-judgmental attitude, and the ability to recognise and respond to potential issues. You must be capable of working autonomously, navigating, and defusing difficult situations to prevent escalation.

This role will require an Enhanced DBS check. Interviews will be held in person week commencing 1 July at our offices in Colchester, The Octagon.

A bit about us:

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.

Here just a few of the benefits for working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays

• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.

• 4 x Life Assurance

• Professional development by access to "paid for" apprenticeship programs and qualifications

• Two additional paid volunteering days each year 

• Family friendly policies

• Up to 10% pension contribution matched 1:1

Are you ready to apply?

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position ofHousing Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role. 

If you need to ask us anything else at all, feel free to drop an email to Julie-Ann.O'Malley@peabody.org.uk and one of our team will be in touch.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.