Housing with Support Manager Part Time

Housing with Support Manager

Hertfordshire

Part Time (20 hours)

£16,253

This Role

Parkside is part of our extra care services and is a 24 flat service with communal facilities in Bishop Stortford in Hertfordshire. It provides on-site housing support to enable independent living for older persons. Care is provided by an external provider who we work in partnership with.

We are seeking for an experienced Housing with Support Manager to provide on-site housing management, which enables people to live as independently with as much choice and control over their lives as possible. You will be responsible for day to day running of the service providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met.

What you'll need to succeed

To be successful in the role you will need expert knowledge of providing services to older persons, and a good understanding of housing management. You will be delivering advice and support to customers with a wide variety of needs and will need to be able to work effectively in partnership with Care team and other external agencies including the local authority. As the expert in the area it is essential that you can demonstrate significant knowledge of this customer group and type of service, including a good understanding of safeguarding. You will need to have good administration skills, including the use of IT reporting and procurement systems.

You will work with customers to provide a range of stimulating and interesting activities to support customers' wellbeing and promote a sense of community. Above all you will need to be able to provide a supportive and reassuring presence to our customers, and to be able to respond flexibly during these challenging times.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring Service, which will include a check of the Adult Barred list, once an offer employment is made. A new check will be completed every three years.

What you need to do now

If you re interested in this role, take a look at the attached Job Description for more details and if it s the ideal job for you, click apply now to forward an up-to-date copy of your CV.

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for Part Time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.