Hr Generalist Emea, London

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travellers worldwide to make informed and cost-effective bookings for travel products and services by aggregating comprehensive travel-related information and resources and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centres. Founded in 1999 and listed on the Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value. A modern organisation of travel with heart, Trip.com has introduced initiatives focusing on sustainable travel to promote a greener way of travelling. Trip.com is prominent for promoting equal opportunities for all.

Our company has experienced significant growth in the EMEA region over the last five years, and we have plans for further expansion. We are currently in search of an HR Generalist with strong payroll /benefit and vendor management based in London to join our HR operations team. In this role, you will manage EMEA EoR operations for multiple countries within the EMEA region, provide local legal and benefit compliance, source and manage vendors, support payroll/benefits under legal entities and provide HR operations services across EMEA countries. Your pivotal role will involve maintaining payroll accuracy, ensuring timely benefit enrolment, managing vendor relationships, and delivering exceptional service to our employees in the EMEA region.

Responsibilities

• Coordinate the comprehensive Employee of Record (EoR) service process across multiple countries in the EMEA region, working collaboratively with third-party vendors to ensure accurate and timely payments. Validate and gather payroll inputs, including salaries, benefits, allowances, and deductions. Scrutinize and verify payroll calculations, covering statutory deductions, bonuses, and overtime, for each country.
• Conduct thorough research on legal compliance and benefits under Collective Bargaining Agreements (CBA) in new countries. Engage in vendor sourcing, manage commercial negotiations, perform price comparisons and analyses, and oversee procurement processes.
• Manage existing vendors to guarantee the delivery of high-quality services, reviewing various matrix indicators. Cultivate and manage relationships with providers to ensure organisational adaptability and competitiveness. Propose necessary changes to the benefits package. Liaise with benefit providers, conducting annual contract reviews for accurate processing of benefit changes, and reconciling invoices and premiums.
• Provide support for countries' payrolls under our legal entity by reconciling and validating payroll outputs, such as payslips, tax filings, and social security contributions. Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issues. Collaborate with external auditors and tax authorities for payroll-related audits, compliance checks, and reporting requirements.
• Provide guidance and support to HR and finance teams regarding payroll processes, compliance, and reporting.

Qualifications and Experience Essential

• Degree in Accounting or Business-related field, or equivalent experience in payroll and benefits department preferred
• 5 years of related proven experience in EMEA Generalist roles
• Payroll/benefit vendor and EoR experience
• Proficiency in at least one European language is a must.
• Excellent communication skills, both written and verbal
• Excellent time management, organisational, and follow-through skills.
• Has shown ability to respond quickly and accurately to requests for data, ability to provide excellent customer service a must.
• Ability to respect, protect and maintain highly confidential information.
• Ability to work independently or with little supervision.
• Ability to be effective under pressure, understand priorities, and meet deadlines.

Join us to build a workplace where resilience, adaptability, and open-mindedness are essential. HR professionals dedicated to making an impact are invited to apply.

What we offer

• Extensive learning opportunities and resources to further your career.
• 32 days holidays (including 8 bank holidays);
• An employee referral program that rewards you for inviting friends to come to work with us.
• Annual travel benefit for activities booked through Trip.com.
• Enhanced family-friendly policies to support your family, whatever the circumstances.
• Life assurance to give you peace of mind.
• Employee well-being program: discounted gym memberships, health cash plan, enhanced sick pay, and an Employee Assistance Program.
• Trip.com embraces a flexible way of working, including a 3+2 hybrid.
• Team building activities to encourage a sense of fun and belonging.

We celebrate diversity and our cultural wealth by raising awareness and hosting events on-site. Please note candidates must have the right to work in the UK and be able to commute to Edinburgh. The Information We Collect We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details, the information provided in online questionnaires, feedback forms, or employment applications, and information you provide, such as a CV/Resume. Your details will be provided to the entity/department you are applying for a job. We will use your information for legitimate business purposes, such as responding to comments or queries, answering questions, processing applications for employment, etc.

Please see more details in Trip.com’s Recruitment Privacy Statement by clicking the link: Careers | Trip.com Group

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