Hr Manager

Join the World’s Largest Car Dealership - Cargiant 

About Us: 

Join the pioneering team at Cargiant, the World's Largest Used Car Dealership and the celebrated 2023 Used Car Retailer of the Year.  
 
Since 1976, we've been at the forefront of redefining the used car buying experience, combining our historic legacy with a modern approach to deliver unparalleled service and value. Our impressive operations are housed on a sprawling 48-acre site in Northwest London, showcasing our vast inventory, enabling 500-600 vehicle sales every week, and demonstrating our unmatched scale and efficiency. 

At Cargiant, we pride ourselves on a culture of excellence, driven by over 500 dedicated employees who are committed to innovative solutions that enhance customer satisfaction and streamline the car buying process. Our commitment to excellence, transparency, and a team-focused approach has not only earned us a loyal customer base from London and beyond but has also been recognised with numerous industry accolades, solidifying our status as industry leaders. 
 
The Role: 

We are seeking an exceptional, hands-on, and dynamic HR Manager to spearhead our Human Resources function, playing a key role in enhancing our workplace and nurturing a positive organisational culture. As the linchpin of our HR activities, you will lead efforts in managing Employee Relations, spearheading recruitment initiatives, ensuring the smooth operation of payroll and pension schemes, and supporting our directors in the strategic development and implementation of our people strategy. 
 
The perfect candidate will bring a wealth of experience in the core areas outlined, demonstrate superior organisational and administrative capabilities, and have excellent interpersonal and communication skills. 

You will be the leader of a dedicated team, including an HR Advisor, HR Generalist, and Payroll Officer. With your guidance, expertise, and coaching mindset, you will steer your team through various assignments and project work, leveraging your experience to foster their growth and contribute to the company’s success. 
 
The position is based solely on-site, at our Head Office, reflecting our belief that in-person accessibility and collaboration are paramount for fostering a vibrant and effective workplace, with the HR team playing a central role.  

 
Key Responsibilities: 

• Strategic HR Management: Lead initiatives to attract, retain, and enhance the employee experience, fostering a positive and dynamic workplace culture. 
• Data-Driven Decision Making: Analyse HR metrics (e.g., staff turnover, retention rates) to develop actionable insights, driving continuous improvement across HR functions. 
• Managerial Support: Provide expert coaching and support to managers on a range of topics including performance management and people-related issues, ensuring alignment with Company Policy and legal compliance. 
• Direct Leadership: Supervise a team of three, empowering and guiding them toward achieving departmental objectives. 
• Employee Relations (ER): Proactively manage ER cases to minimise litigation risks, ensuring fair and effective resolution of workplace issues. 
• Advisory Role: Offer strategic advice to the Management Team on handling complex HR matters, including disciplinary actions, grievances, and organisational changes. 
• Vendor Management: Cultivate relationships with external advisors (e.g., Pension and employment Law specialists), negotiating cost-effective services and renewals as needed. 
• Benefits Administration: Oversee the comprehensive management of employee benefits, ensuring smooth and efficient administration. 
• Continuous Improvement: Lead HR process enhancement projects, streamlining operations for efficiency and effectiveness. 
• Compensation Oversight: Collaborate with the Managing Director to review and adjust pay structures annually. 
• Compliance Assurance: Guarantee compliance with legal reporting requirements (e.g., Gender Pay Gap, Modern Slavery Act) to uphold the company's legal and ethical standards. 
• Policy Development: Regularly update policies and procedures to reflect the latest legislation and internal changes, maintaining relevance and compliance. 
• Development and Training: Partner with the Training team to build and enhance the capabilities of employees and management, aligning with organisational goals. 

• Lifecycle Management: Oversee all aspects of the employee lifecycle, from onboarding to exit, ensuring accuracy and legal compliance in documentation and processes. 
• Audit Responsibilities: Conduct regular audits of employee documentation (e.g., Visas, driving licenses) and HR files to ensure legal compliance and data accuracy. 

Required Qualifications and Expertise: 

• HR Expertise: Proven track record as an HR Manager, demonstrating comprehensive generalist capabilities. Must hold a CIPD qualification of at least Level 5, or the equivalent experience, showcasing a strong foundation in HR practices and principles. 
• Adaptability and Operational Efficiency: Thrives in dynamic, fast-paced settings, adept at managing a broad range of operational HR tasks. Demonstrates resilience and flexibility in response to changing priorities. 
• Relationship Building: Exceptional ability to foster and maintain positive relationships across all levels of the organisation, ensuring collaborative and productive stakeholder engagement. 
• Conflict and Employee Relations Management: Highly skilled in navigating and resolving conflicts, conducting disciplinary procedures, and managing complex employee relations cases with confidence and discretion. 
• Legal Acumen: In-depth understanding of UK Employment Law, with the ability to apply this knowledge effectively to protect the organisation and guide policy development. 
• Pressure Management: Strong capability to operate effectively under pressure, balancing competing priorities with grace and efficiency. 
• Communication Skills: Outstanding verbal and written communication abilities, with the confidence to challenge decisions constructively when necessary. 
• Technical Proficiency: Advanced computer skills, particularly in Microsoft Word and Excel, enabling efficient administration and data analysis. 

Benefits: 
 
You will receive great benefits including: 

• On-site gym 
• Vehicle Discount scheme 
• Cycle to work scheme 
• Childcare voucher scheme 
• Employee Assistance Programme 
• Eye Care - Visual Display Unit (VDU) 
• Free on-site parking