Hr & Quality Manager

Job Title: HR & QM Manager 

Hours: Full time 35 hours per week

Contract: Permanent

Salary: £40,067 to £47,225 per annum, dependent on skills and experience.

Benefits: 25 days annual leave which increase with length of service, plus bank holidays, 5% employer contribution pension, generous sick leave provision, BUPA EAP scheme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.

Location: SCT Head Office (Haggerston, E8) and other SCT sites in East London with the ability to work from home for up to 2 days per week

Start date: April 2024 or as soon as possible thereafter

Summary:

Our client Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. They are passionate about the people and communities they support and embrace creative, innovative and inclusive ways of working that build on their collective strengths. They provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community supports, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives.

As SCT’s HR and Quality Manager you will report to the CEO and work closely with the SMT and wider management team, including SCT’s Co-Production worker and external HR Consultancy. You will be responsible for leading, directing and delivering a comprehensive generalist HR service across the whole of SCT and providing the organisational lead on health, safety and wellbeing, data protection and quality improvement systems; developing and promoting best practice and taking a hands-on role as and when necessary and according to SCT’s inclusive, integrated, innovative and participatory culture. You will also line manage HR Volunteers and a Head Office Administrator.

You will ensure SCT works to a consistently high standard across all areas in the recruitment, support, engagement, management and development of high calibre staff and volunteers; leading, promoting and implementing key HR initiatives across the organisation and providing SCT managers with expert advice, coaching and support in consultation with SCT’s external HR consultancy provider, in the areas of:

• Employee and volunteer human resources and people management (circa 70% of time)
• Continuous quality improvement (e.g. development of policies and procedures and coordination of corporate function accreditation review) – circa 10% of time
• Health, Safety and Wellbeing – circa 10% of time
• GDPR – circa 5% of time
• Head office Administration – circa 5% of time
• Equality, Diversity and Inclusion Initiatives

Expected experience and competencies we would like to see from you:

• CIPD qualified to level 5 or significant HR management experience will also be considered
• 4+ years demonstrable generalist HR Management experience or similar role types
• Demonstrable experience of working across multiple sites
• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
• Experience of presenting material to a range of audiences and report writing
• Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines
• The ability to work to a schedule of deliverables where requirements can change
• Strong analytical, problem-solving skills and methodical research skills with the ability to think creatively and strategically
• Excellent IT skills including MS Word, Excel, Outlook and PowerPoint with HRIS system experience
• A willingness to work flexibly and proactively and respond to the emerging needs of the charity and our supporters
• Ability to work across teams and departments in a collaborative manner and to proactively engage colleagues on projects and initiatives
• A creative, enthusiastic and motivated ‘can-do’ approach
• Sensitivity to the complexities of cross-cultural communication and able to sustain good working relationships across multiple sites and in person
• An empathy with the aims, objectives and activities of SCT.

The following additional competencies would also be valuable but are not essential

• Health & Safety qualified such as NEBOSH
• Previous experience in managing third party relationships
• Charity / third sector experience
• Experience of using Breathe HR
• CIPD qualified to level 7

This is a full-time permanent role working 35 hours per week, usual working hours are Monday to Friday 9am to 5pm with an unpaid hour for lunch. You will be based at the SCT Head Office in Haggerston (E8) and other SCT sites in East London, with the ability to work from home up to 2 days per week.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Applicants must have the right to work in the UK without the requirement for visa sponsorship or funded relocation.

Application Process:

Please apply with your CV and a personal statement, giving an indication of your current remuneration and explaining your suitability for the role. A full job description is available from the SCT website at www.sct.org.uk/about/jobs.

Closing date: 2nd April 2024

Interview dates: From w/c 11th March 2024 onwards

Start date: April 2024 or as soon as possible thereafter

The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.