Human Resources Apprentice L3 and L5

PERSONAL ATTRIBUTES

ESSENTIAL

Show the appropriate behaviour and attitude

• Be fair and able to treat others with respect
• Be helpful and positive

Show commitment to work or project

• Be responsible for carrying out the duties of an apprentice role to the highest level
• Fulfil all required duties

Working as part of a team

• Be able to work as part of a team
• Contribute towards team meetings and communicate regularly and effectively with other team members

Communicating with confidence

• Be able to communicate with confidence in Welsh and English
• Be able to show the appropriate skills to communicate effectively with any audience

Commitment to learning

• Commit to your development to fulfil your job and apprenticeship
• Continuously identify and implement personal development needs

Understand what is required to work for the council

• Understand the challenges that is facing the Council
• Pursue opportunities to be creative
• Ensure that the people of Gwynedd is central to everything that you do

DESIRABLE

QUALIFICATIONS AND RELEVANT TRAINING

ESSENTIAL

Qualified to at least level 2 meeting the following requirements:

Either

• 4 GCSEs grade D or above (grade C or above in mathematics)
• Level 2 vocational qualification (e.g. BTEC First Level 2 Diploma)

For your information, any combination of qualifications with an equivalent grade will be acceptable

DESIRABLE

RELEVANT EXPERIENCE

ESSENTIAL

DESIRABLE

SKILLS AND SPECIALIST KNOWLEDGE

ESSENTIAL

DESIRABLE

LANGUAGE REQUIREMENTS
ESSENTIAL

LISTENING AND SPEAKING - INTERMEDIATE LEVEL
Able to maintain a fluent conversation on a number of various everyday subjects,and discuss cases involving the field of work.
Able to follow a discussion in Welsh, in Clear Welsh, on familiar matters relating to the post. Able to contribute to the conversation and answer questions.

READING AND COMPREHENSION - INTERMEDIATE LEVEL
Understand everyday correspondence on familiar issues at work.
Understand longer reports in Clear Welsh and be able to pick up the main points. (help may be required with the vocabulary).

WRITING - INTERMEDIATE LEVEL
Able to write letters for a specific purpose, e-mails and short reports in Welsh and English, using vocabulary and simple phrases that are familiar to the field of work. (They will need to be checked before being sent out).

Purpose of the Post

• Receive experiences and support in the workplace to complete an apprenticeship and to gain qualifications in the Human Resources field
• To contribute as a team member within the Human Resources Advisory Service to provide a service to the Council's departments
• Ensuring that the people of Gwynedd are central to everything we do

Responsibility for functions . e.g. staff, budgets, equipment

Main Duties

Overview

The team of consultants and Human Resources officers are responsible for advising school managers and headteachers on a wide range of staff employment matters. That includes interpreting working conditions, equal pay issues, restructuring or service cuts, handling disciplines and complaints, managing absences and workforce planning. The service also leads on a programme that focuses on reviewing and developing the Council's working conditions and plays a central role in maintaining constructive working relationships with the trade unions.

All Gwynedd Council apprentices are expected to demonstrate the following:

• The right behaviour and attitude
• Do your best in the day-to-day work and qualification
• Contributing towards the success of the Council
• Working effectively part of a team
• Communicate effectively
• Be ready to learn new things
• Understand exactly what it takes to work for the Council

Here is an overview of the main duties of the position:

Develop knowledge and skills to provide advice to management and staff on employment matters, including the schools’ area and Council staff more widely.

Assist in advising and creating developments in recruitment and wider workforce appointment and planning.

Assist in reviewing and developing staff working conditions, including researching good practice and developing ideas within the team.

Support the team's work on responding to changes in staffing levels within departments, or changing service structure, by supporting staff who are facing job changes or potential job losses.

Support the team's work to advise on the conduct of employment proceedings in the areas of complaints and disputes, disciplinary processes, managing sick absences, under-performance and other areas.

Assist the team in responding to job appraisals and grade re-grading requests.

Develop communication materials, to include information for managers, staff, trade unions, in various forms, to include conditions documents on the work and web publications.

As a member of staff at Gwynedd Council, you have the following responsibilities:

Responsibility for self-development

Ensuring workplace Health and Safety rules and Council Health and Safety policy are followed

That you follow the Council's equal opportunities and equality policies

Responsibility for suitable information management and ensuring suitable handling of personal information

Commit to the Carbon Management Plan and encourage people to reduce the Council's carbon footprint

Responsibility to report if you have a suspicion that a vulnerable child or adult is being abused